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  1. Jira Data Center
  2. JRASERVER-74802

Create Issue is not redirecting to new page

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 9.4.0, 9.4.2
    • Issue - Create Issue
    • None

      Issue Summary

      When you click on Create Issue Form is displayed on the same page, not redirecting you to a new page.
      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      We cannot replicate the issue in Jira version 8.20.14, Create Issue page in the below screens is redirecting to a new page. But in Jira version 9.4.0, the screen is not redirecting to a new page. [<Jira_Baseurl>/secure/CreateIssue!default.jspa]

      Login to Jira and try to create an Issue from various screens, It is not redirecting to a new tab, few examples are below:

      • Admin > Project > Create Issue
      • Dashboard > Create Issue
      • User Management > Create Issue
      • Projects > View all projects > Create Issue
      • Boards > View all boards > Create Issue

      Environment:
      Google Chrome version-Version 109.0.5414.119
      Firefox browser-Version 107.0.1 (64-bit)
      Jira Version 9.4.0/9.4.2

      Form more details please view the attached recordings.

      Expected Results

      Create issue should redirect to a new tab, but it's not redirecting

      Actual Results

      The create issue form is loaded on the same page. The screen is not redirecting to <Jira_Baseurl>/secure/CreateIssue!default.jspa

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available

        1. Jira_8_20_14_GoogleChrome.mp4
          1.62 MB
        2. Jira_9.4.0_Firefox.mp4
          1.74 MB
        3. Jira_9_4_0_GoogleChrome.mp4
          2.88 MB

              Unassigned Unassigned
              1880f46753e9 Tripura (Inactive)
              Votes:
              3 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: