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Bug
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Resolution: Unresolved
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Low
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None
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8.20.0, 8.22.0, 9.0.0
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None
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8.2
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13
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Severity 3 - Minor
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1
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Issue Summary
This is reproducible on Data Center: (yes)
The issue is intermittent. Upon restart a number of system plugins failed to be enabled. Jira fails to start.
Steps to Reproduce
- Restart Jira.
Expected Results
Jira starts.
Actual Results
The below exception is thrown in the attlassian-jira.log file:
2023-01-20 06:11:38,232+1100 Spring DM Context Creation Timer WARN [o.e.g.b.e.i.dependencies.startup.DependencyWaiterApplicationContextExecutor] Timeout occurred before finding service dependencies for [NonValidatingOsgiBundleXmlApplicationContext(bundle=com.atlassian.jira.issue-nav-plugin, config=osgibundle:/META-INF/spring/*.xml)] 2023-01-20 06:11:38,282+1100 Spring DM Context Creation Timer ERROR [c.a.p.osgi.factory.OsgiPlugin] Plugin 'com.atlassian.jira.jira-issue-nav-plugin' never resolved service '&searchContextHelper' with filter '(&(objectClass=com.atlassian.jira.components.query.SearchContextHelper)(objectClass=com.atlassian.jira.components.query.SearchContextHelper))' 2023-01-20 06:11:38,284+1100 Spring DM Context Creation Timer ERROR [c.a.p.osgi.factory.OsgiPlugin] Plugin 'com.atlassian.jira.jira-issue-nav-plugin' never resolved service '&sessionSearchService' with filter '(&(objectClass=com.atlassian.jira.components.issueviewer.service.SessionSearchService)(objectClass=com.atlassian.jira.components.issueviewer.service.SessionSearchService))' 2023-01-20 06:11:38,284+1100 Spring DM Context Creation Timer ERROR [c.a.p.osgi.factory.OsgiPlugin] Plugin 'com.atlassian.jira.jira-issue-nav-plugin' never resolved service '&beanBuilderFactory' with filter '(&(objectClass=com.atlassian.jira.rest.v2.issue.builder.BeanBuilderFactory)(objectClass=com.atlassian.jira.rest.v2.issue.builder.BeanBuilderFactory))' 2023-01-20 06:11:38,286+1100 Spring DM Context Creation Timer ERROR [c.a.p.osgi.factory.OsgiPlugin] Plugin 'com.atlassian.jira.jira-issue-nav-plugin' never resolved service '&filterLookerUpper' with filter '(&(objectClass=com.atlassian.jira.components.util.FilterLookerUpper)(objectClass=com.atlassian.jira.components.util.FilterLookerUpper))' 2023-01-20 06:11:38,327+1100 Spring DM Context Creation Timer ERROR [c.a.p.osgi.factory.OsgiPlugin] Plugin 'com.atlassian.jira.jira-issue-nav-plugin' never resolved service '&searcherService' with filter '(&(objectClass=com.atlassian.jira.components.query.SearcherService)(objectClass=com.atlassian.jira.components.query.SearcherService))' 2023-01-20 06:11:38,331+1100 Spring DM Context Creation Timer ERROR [c.a.p.osgi.factory.OsgiPlugin] Plugin 'com.atlassian.jira.jira-issue-nav-plugin' never resolved service '&webPanelMapperUtil' with filter '(&(objectClass=com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtil)(objectClass=com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtil))' 2023-01-20 06:11:38,331+1100 Spring DM Context Creation Timer ERROR [c.a.p.osgi.factory.OsgiPlugin] Plugin 'com.atlassian.jira.jira-issue-nav-plugin' never resolved service '&actionUtilsService' with filter '(&(objectClass=com.atlassian.jira.components.issueviewer.service.ActionUtilsService)(objectClass=com.atlassian.jira.components.issueviewer.service.ActionUtilsService))' 2023-01-20 06:11:38,334+1100 Spring DM Context Creation Timer ERROR [c.a.p.osgi.factory.OsgiPlugin] Plugin 'com.atlassian.jira.jira-issue-nav-plugin' never resolved service '&systemFilterService' with filter '(&(objectClass=com.atlassian.jira.components.issueviewer.service.SystemFilterService)(objectClass=com.atlassian.jira.components.issueviewer.service.SystemFilterService))' 2023-01-20 06:11:38,334+1100 Spring DM Context Creation Timer ERROR [c.a.p.osgi.factory.OsgiPlugin] Plugin 'com.atlassian.jira.jira-issue-nav-plugin' never resolved service '&orderByUtil' with filter '(&(objectClass=com.atlassian.jira.components.orderby.OrderByUtil)(objectClass=com.atlassian.jira.components.orderby.OrderByUtil))' 2023-01-20 06:11:38,334+1100 Spring DM Context Creation Timer ERROR [c.a.p.osgi.factory.OsgiPlugin] Plugin 'com.atlassian.jira.jira-issue-nav-plugin' never resolved service '&sortJqlGenerator' with filter '(&(objectClass=com.atlassian.jira.components.util.SortJqlGenerator)(objectClass=com.atlassian.jira.components.util.SortJqlGenerator))' 2023-01-20 06:11:38,334+1100 Spring DM Context Creation Timer ERROR [c.a.p.osgi.factory.OsgiPlugin] Plugin 'com.atlassian.jira.jira-issue-nav-plugin' never resolved service '&userSearchModeService' with filter '(&(objectClass=com.atlassian.jira.components.query.util.UserSearchModeService)(objectClass=com.atlassian.jira.components.query.util.UserSearchModeService))' 2023-01-20 06:11:38,334+1100 Spring DM Context Creation Timer ERROR [c.a.p.osgi.factory.OsgiPlugin] Plugin 'com.atlassian.jira.jira-issue-nav-plugin' never resolved service '&contentRenderingInstructionProvider' with filter '(&(objectClass=com.atlassian.jira.components.issueviewer.viewissue.webpanel.ContentRenderingInstructionProvider)(objectClass=com.atlassian.jira.components.issueviewer.viewissue.webpanel.ContentRenderingInstructionProvider))' 2023-01-20 06:11:38,337+1100 Spring DM Context Creation Timer ERROR [c.a.p.osgi.factory.OsgiPlugin] Unable to start the plugin container for plugin 'com.atlassian.jira.jira-issue-nav-plugin' org.springframework.context.ApplicationContextException: Application context initialization for 'com.atlassian.jira.issue-nav-plugin' has timed out waiting for (|(&(objectClass=com.atlassian.jira.components.issueviewer.service.ActionUtilsService)(objectClass=com.atlassian.jira.components.issueviewer.service.ActionUtilsService))(&(objectClass=com.atlassian.jira.rest.v2.issue.builder.BeanBuilderFactory)(objectClass=com.atlassian.jira.rest.v2.issue.builder.BeanBuilderFactory))(&(objectClass=com.atlassian.jira.components.issueviewer.viewissue.webpanel.ContentRenderingInstructionProvider)(objectClass=com.atlassian.jira.components.issueviewer.viewissue.webpanel.ContentRenderingInstructionProvider))(&(objectClass=com.atlassian.jira.components.util.FilterLookerUpper)(objectClass=com.atlassian.jira.components.util.FilterLookerUpper))(&(objectClass=com.atlassian.jira.components.orderby.OrderByUtil)(objectClass=com.atlassian.jira.components.orderby.OrderByUtil))(&(objectClass=com.atlassian.jira.components.query.SearchContextHelper)(objectClass=com.atlassian.jira.components.query.SearchContextHelper))(&(objectClass=com.atlassian.jira.components.query.SearcherService)(objectClass=com.atlassian.jira.components.query.SearcherService))(&(objectClass=com.atlassian.jira.components.issueviewer.service.SessionSearchService)(objectClass=com.atlassian.jira.components.issueviewer.service.SessionSearchService))(&(objectClass=com.atlassian.jira.components.util.SortJqlGenerator)(objectClass=com.atlassian.jira.components.util.SortJqlGenerator))(&(objectClass=com.atlassian.jira.components.issueviewer.service.SystemFilterService)(objectClass=com.atlassian.jira.components.issueviewer.service.SystemFilterService))(&(objectClass=com.atlassian.jira.components.query.util.UserSearchModeService)(objectClass=com.atlassian.jira.components.query.util.UserSearchModeService))(&(objectClass=com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtil)(objectClass=com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtil))) at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.timeout(DependencyWaiterApplicationContextExecutor.java:489) at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.access$000(DependencyWaiterApplicationContextExecutor.java:54) at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor$WatchDogTask.run(DependencyWaiterApplicationContextExecutor.java:109) at java.util.TimerThread.mainLoop(Timer.java:555) at java.util.TimerThread.run(Timer.java:505) ... 2023-01-20 06:15:12,617+1100 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] We haven't been able to start all the required system plugins 2023-01-20 06:15:12,617+1100 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] We couldn't start the following plugins: - Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin) - Atlassian Navigation Links Plugin (com.atlassian.plugins.atlassian-nav-links-plugin) - Atlassian Jira - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin) - Embedded Gadgets Plugin (com.atlassian.gadgets.embedded) - Gadget Directory Plugin (com.atlassian.gadgets.directory) - Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets) - Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin) - Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin) - Atlassian Jira - Plugins - REST Plugin (com.atlassian.jira.rest) - Opensocial Plugin (com.atlassian.gadgets.opensocial) - Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard) 2023-01-20 06:15:13,646+1100 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] An error occurred while trying to start JIRA. We can't give you any more detail right now, we suggest checking the logs for more detail and contacting our support team. See our documentation for more information on contacting our support team and creating a support zip. 2023-01-20 06:15:13,813+1100 JIRA-Bootstrap ERROR [c.a.jira.startup.DefaultJiraLauncher] JIRA has failed to start because of the following errors: [(Event: Level = (EventLevel: fatal) , Key = (EventType: system-plugins) , Desc = We haven't been able to start all the required system plugins , Exception = We couldn't start the following plugins:<br/><ul><li>Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin)</li><li>Atlassian Navigation Links Plugin (com.atlassian.plugins.atlassian-nav-links-plugin)</li><li>Atlassian Jira - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)</li><li>Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)</li><li>Gadget Directory Plugin (com.atlassian.gadgets.directory)</li><li>Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)</li><li>Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)</li><li>Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)</li><li>Atlassian Jira - Plugins - REST Plugin (com.atlassian.jira.rest)</li><li>Opensocial Plugin (com.atlassian.gadgets.opensocial)</li><li>Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)</li></ul>), (Event: Level = (EventLevel: fatal) , Key = (EventType: startup-unexpected) , Desc = We couldn't start JIRA , Exception = An error occurred while trying to start JIRA. We can't give you any more detail right now, we suggest checking the logs for more detail and contacting our support team.<br/>See our documentation for more information on contacting our support team and creating a support zip.)]
Workaround
Follow the instructions listed in the KB article:
https://confluence.atlassian.com/jirakb/plugins-fail-to-start-in-jira-data-center-1167709529.html
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