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  1. Jira Data Center
  2. JRASERVER-74659

Jira's "ready to serve" startup message is displayed when Jira's startup is faulted

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 8.12.1, 8.20.0
    • Data Center - Other
    • None

    Description

      Issue Summary

      As part of JRASERVER-61595, a new message was introduced sharing to the user that Jira that plugins are initialised and that Jira is actually ready to serve traffic:

      Startup is complete. Jira is ready to serve

      However this message shows in even scenarios where Jira's startup is faulted and therefore is not ready to serve traffic

      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      1. Configure Jira 8.20.0 to connect to a Postgres 9.4 database with a user that just has connect privileges, no more

      Expected Results

      The startup should fail, and no "ready to serve" message should be logged

      Actual Results

      The Jira application log shows "ready to serve" :

      2022-12-28 18:55:06,119+1100 JIRA-Bootstrap ERROR      [c.a.jira.health.HealthChecks] We couldn't start JIRA
2022-12-28 18:55:06,119+1100 JIRA-Bootstrap ERROR      [c.a.jira.health.HealthChecks] An error occurred while trying to start JIRA. We can't give you any more detail right now, we suggest checking the logs for more detail and contacting our support team.
    See our documentation for more information on contacting our support team and creating a support zip.
<SNIP>
2022-12-28 18:55:06,184+1100 JIRA-Bootstrap ERROR      [c.a.jira.startup.LauncherContextListener] Unable to start JIRA.
com.atlassian.jira.exception.DataAccessException: org.postgresql.util.PSQLException: ERROR: permission denied for relation moved_issue_key
    at com.atlassian.jira.startup.DatabaseLauncher.cleanupDatabaseTableName(DatabaseLauncher.java:254)
    at com.atlassian.jira.startup.DatabaseLauncher.cleanupDatabaseTableNames(DatabaseLauncher.java:210)
    at com.atlassian.jira.startup.DatabaseLauncher.start(DatabaseLauncher.java:73)

<SNIP>

    at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:154)
    at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: org.postgresql.util.PSQLException: ERROR: permission denied for relation moved_issue_key

<SNIP>

2022-12-28 18:55:06,187+1100 JIRA-Bootstrap INFO      [c.a.jira.startup.LauncherContextListener] Startup is complete. Jira is ready to serve.

      /status endpoint return non-success status:

      curl -sS -w "%{http_code}\n" http://localhost:48200/j8200/status
503

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        Issue Links

          is caused by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-61595 JIRA start-up message is misleading - You can now access JIRA through your web browser.

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              allewellyn@atlassian.com Alex [Atlassian,PSE]
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              Dates

                Created:
                Updated: