Details
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Bug
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Resolution: Fixed
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Highest
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9.0.0, 9.1.0, 9.2.0, 9.4.0, 9.4.2, 9.3.3
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None
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9
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17
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Severity 3 - Minor
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375
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Description
Issue Summary
This is reproducible on Data Center: yes
Steps to Reproduce
- Navigate to Administration >> System >> General Configuration >> Advanced Settings and modify the jira.comment.collapsing.minimum.hidden to 0
- PS: This should disable the comment collapsing.
- Open a issue with at least 11 comments, you should see all 11 comments on screen, but instead, you see 10 comments and the rest is collapsed.
- If you change jira.comment.collapsing.minimum.hidden to 4, or any number, you still see the same behavior.
Expected Results
When you have jira.comment.collapsing.minimum.hidden=4 (default value), the result should be:
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- The first 8 comments will show without collapsing;
- When the 9th comment is added, Jira shows 5 comments on screen and 4 are collapsed;
When you have jira.comment.collapsing.minimum.hidden=0, the result should be:
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- All comments will show on screen, no collapsing.
Actual Results
There is a new feature in 9.x which seems to be taking preference over the jira.comment.collapsing.minimum.hidden property:
Incremental loading of tab contents
Jira 9.0 gives you more control over the number of events you can load for a particular tab. Instead of loading all tab items at once, you can now select how many events you’d like to see:
- Load 10 older or newer events if you want to check recently added comments or view other events in sequence. Consider that Jira might load more or fewer than 10 events if:
- you're loading the last remaining events on the tab. In this case, fewer items might be loaded.
- several events have the same creation date. If so, more events might be loaded.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available