Comments order not working as expected with asc order

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    • Type: Bug
    • Resolution: Fixed
    • Priority: High
    • 9.3.0
    • Affects Version/s: 9.2.0
    • Component/s: Issue - Comments
    • None
    • 9.02
    • Severity 2 - Major

      Issue Summary

      This is reproducible on Jira Software Server 

      Steps to Reproduce

      1. Create Test Environment Jira Software 9.2.0
      2. Create a New ticket(or existing ticket) and post some comments
      3. Check the default order of the comments ---> It shows Newest Comment first
      4. Change "jira.issue.actions.order" to ASC 
      5. Refresh the page and Check the default order of the comments ---> it shows Oldest Comment first 
      6. Change back  "jira.issue.actions.order" to DESC by clicking on the revert button
      7.  Refresh the page and Check the default order of the comments ---> It shows Newest Comment first ( Same Behaviour when creating a new ticket) 
      8. Change  again "jira.issue.actions.order" to ASC 
      9. Refresh the page and Check the default order of the comments  ---> it shows Oldest Comment first  However when When creating a new ticket and adding a couple of comments it shows the Newest Comment first 

      Note: This issue only happens when the default order is changed to ASC and it works fine with DESC 

      Expected Results

      1. Create Test Environment Jira Software 9.2.0
      2. Create a New ticket(or existing ticket) and post some comments
      3. Check the default order of the comments ---> It shows Newest Comment first
      4. Change "jira.issue.actions.order" to ASC 
      5. Refresh the page and Check the default order of the comments ---> it shows Oldest Comment first 
      6. Change back  "jira.issue.actions.order" to DESC by clicking on the revert button
      7.  Refresh the page and Check the default order of the comments ---> It shows Newest Comment first ( Same Behaviour when creating a new ticket) 
      8. Change  again "jira.issue.actions.order" to ASC 
      9. Refresh the page and Check the default order of the comments  ---> it shows Oldest Comment first  However when When creating a new ticket and adding a couple of comments it should show shows the oldest Comment first 

       

      Actual Results

      Comment order should work as expected if changed to asc 

      Workaround

      None!

            Assignee:
            Artur Falborski
            Reporter:
            Shereen Reda (Inactive)
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            Watchers:
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              Created:
              Updated:
              Resolved: