• Type: Bug
• Resolution: Unresolved
• Priority: Low (View bug fix roadmap)
• Fix Version/s: None
• Affects Version/s: 9.0.0
• Component/s: Issue - Attachments, Issue - Comments, Rich Text Editor
• Labels:

  None

1. image-2022-10-11-11-39-44-356.png

   11/Oct/2022 9:39 AM

   819 kB

   Maciej Rzymski

2. RTE.mov

   11/Oct/2022 3:48 AM

   30.25 MB

   Shruti Holennavar

[JRASERVER-74388] Unbatched mode - Visiting Issue View page with multiple page reloads breaks comment editor (RTE) & attachment section with console errors

Oleksandr Tkachenko made changes - 16/Dec/2022 8:03 AM

Remote Link

New: This issue links to "Page (Confluence)" [ 715452 ]

Maciej Rzymski made changes - 11/Oct/2022 9:47 AM

Status

Original: Needs Triage [ 10030 ]

New: Gathering Impact [ 12072 ]

Maciej Rzymski made changes - 11/Oct/2022 9:39 AM

Attachment

New: image-2022-10-11-11-39-44-356.png [ 428063 ]

Shruti Holennavar (Inactive) made changes - 11/Oct/2022 3:48 AM

Attachment

New: RTE.mov [ 428307 ]

Shruti Holennavar (Inactive) made changes - 11/Oct/2022 3:46 AM

Summary

Original: Unbatched mode - Visiting Issue View page with multiple page reloads breaks comment editor (RTE) & attachment section

New: Unbatched mode - Visiting Issue View page with multiple page reloads breaks comment editor (RTE) & attachment section with console errors

Bugfix Automation Bot made changes - 10/Oct/2022 5:30 PM

Introduced in Version

New: 9

Shruti Holennavar (Inactive) made changes - 10/Oct/2022 4:49 PM

Description

Original: h3. Issue Summary When visited Issue View page with few page reloads in *unbatched* mode, causing attachment section to not load properly & also if _Add comment_ button is clicked , there is missing comment box focus indicator & trying to add table/code/etc(RTE toolbar) or clicking _Cancel_ button giving console errors. Please refer attached video h3. Steps to Reproduce (local fresh instance) Jira branch stable/9.0.x  # Go to Issue View  # Disable batching (if enabled)  # Multiple page reloads until see console errors  # Click on "Add comment"  h3. Expected Results  * Attachment section should load properly. User should be able to attach.  * Focus indicator in Add comment editor with working RTE functionality/toolbar h3. Actual Results  * Attachment section - User unable to attach  * Add comment editor - focus indicator missing , unable to use RTE toolbar h3. Workaround No workaround. It is working fine in production alike instance i.e. with batching files

New: h3. Issue Summary When visited Issue View page with few page reloads in *unbatched* mode, causing attachment section to not load properly & also if _Add comment_ button is clicked , there is missing comment box focus indicator & trying to add table/code/etc(RTE toolbar) or clicking _Cancel_ button giving console errors. Please refer attached video h3. Steps to Reproduce (local fresh instance) Jira branch stable/9.0.x  # Go to Issue View  # Disable batching (if enabled)  # Multiple page reloads until see console errors  # Click on "Add comment"  h3. Expected Results  * Attachment section should load properly. User should be able to attach.  * Focus indicator in Add comment editor with working RTE functionality/toolbar h3. Actual Results  * Attachment section - User unable to attach  * Add comment editor - focus indicator missing , unable to use RTE toolbar h3. Workaround No workaround. It is working fine in production alike instance i.e. with batched files

Shruti Holennavar (Inactive) created issue - 10/Oct/2022 4:31 PM