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  1. Jira Data Center
  2. JRASERVER-74130

UPM reports that Atlassian supported apps are not compatible with a Jira 9.0+ upgrade even though they are bundled

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    Description

      Issue Summary

      If a customer is on a version older than Jira 9.0, the UPM will report that at least two Atlassian provided and built-in apps are incompatible with Jira 9.0+ even though they are included in Jira 9.0+

      The two apps which are known about are:

      Note that the compatible versions are not up to date compared to what is provided in Jira 9.0 and the compatibility for both does not mention Jira 9.0+

      This is reproducible on Data Center: yes

      Steps to Reproduce

      1. Install a version of Jira greater than 8.0.0 but lower than 9.0.0
      2. Go to the configuration cog > Manage apps
      3. Select Manage apps from the side menu.
      4. At the bottom of the page, click the JIRA update check link
      5. Select version 9.0.0 or above from the list
      6. Click Check

      Expected Results

      Atlassian apps should be listed as compatible, especially when they are bundled with Jira 9.0.0+.

      Actual Results

      There are a variety of Atlassian supported and bundled apps which show as incompatible.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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        1. image-2022-08-09-20-57-38-486.png
          159 kB
          Sandip Shrivastava

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              Unassigned Unassigned
              c52cfc079f65 Allan O'Rourke
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              Dates

                Created:
                Updated:
                Resolved: