Add note about unzipping large Jira Cloud exports with unzip

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 8.22.3
    • Component/s: Documentation - All
    • None
    • 8.22
    • 6
    • Severity 3 - Minor
    • 0

      Issue Summary

      Some unzip programs have trouble with large zip files and will produce an error upon trying to extract a large zip file produced from the Jira Cloud Backup Manager:

      error: invalid zip file with overlapped components (possible zip bomb)
      To unzip the file anyway, rerun the command with UNZIP_DISABLE_ZIPBOMB_DETECTION=TRUE environment variable
      

      Steps to Reproduce

      1. Have a large Jira cloud site and include attachments in the export file
      2. Attempt to extract the export with the unzip program

      Expected Results

      The unzip program is able to extract attachments successfully

      Actual Results

      The unzip program fails with an error message

      Workaround

      Set the UNZIP_DISABLE_ZIPBOMB_DETECTION environment variable to TRUE as instructed

      We should include a note on the relating documentation about either adding the UNZIP_DISABLE_ZIPBOMB_DETECTION=TRUE environment variable or using the 7zip utility when extracting the Jira Cloud export.

      https://confluence.atlassian.com/adminjiraserver/migrating-from-jira-cloud-to-server-applications-938846963.html

      Under the Migrating to Jira Server section, Step 4, Import your data from Jira Cloud into Jira Server

            Assignee:
            Jacek Krawczyk (Inactive)
            Reporter:
            Jeff Curry
            Votes:
            4 Vote for this issue
            Watchers:
            13 Start watching this issue

              Created:
              Updated: