Unable to mention user in comments If user is added to Group containing German Umlauts

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 8.20.1
    • Component/s: User Management - Groups
    • None
    • 8.2
    • 1
    • Severity 3 - Minor

      Issue Summary

      In Jira 8.20.1, It is not possible to mention a user in comments, If the user is present in a group that contains German umlauts letters in Name.

      Steps to Reproduce

      1. Create a user group with german umlauts (e.g. AH_Műszak_ÜTO_BO_Mindenki)
      2. Add a user to this group.
      3. Add this group to any project with a role with browse User Permission.
      4. Try to mention the user in the comments section.

      Expected Results

      Jira should find and show the user in the dropdown list.

      Actual Results

      Jira can't find the user in the dropdown list.

      Workaround

      Jira behaves as expected if the group name does not have german umlauts in the group name.

            Assignee:
            Unassigned
            Reporter:
            Gaurav Kashyap (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: