Details
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Bug
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Resolution: Fixed
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High
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8.20.5, 8.20.6, 8.13.19
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None
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8.13
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1
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Severity 2 - Major
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Description
Issue Summary
On Chrome 99 or 100, Jira Welcome page fails to load.
Note that the onboarding plugin will direct users to "WelcomeToJIRA" page, users shouldn't be landed on "WelcomeToJIRASoftware" by default, unless some manual changes were done.
Steps to Reproduce
- Open Chrome v99/v100 (Chrome Releases post)
- Login to Jira.
Expected Results
Welcome page loads correctly on Firefox showing the content:
Actual Results
Welcome page is blank on Chrome:
Workaround
- For new users affected by the problem can just try to visit 'secure/WelcomeToJIRA.jspa' page to take and finish the onboarding there.
- An end user can try to refresh the page a couple of times, also disabling/clearing the browser cache should help with this issue.
Attachments
Issue Links
- is related to
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MNSTR-6123 Loading...
- mentioned in
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Page Loading...