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Type:
Suggestion
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Resolution: Unresolved
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None
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Component/s: Administration - Workflows
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None
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1
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4
Problem Definition
ORA-03146: invalid buffer length for TTC field Error is thrown, when a big workflow is updated. This happens when the customer upgraded from Oracle 12 to 19c.
2022-01-05 17:16:18,455+0100 http-nio-8080-exec-49 ERROR [o.a.c.c.C.[.[localhost].[/].[action]] Servlet.service() for servlet [action] in context with path [] threw exception [com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while updating: [GenericEntity:Workflow][creator,null][name,PDA_Workflow_v.1.2][islocked,null][id,17010][descriptor,***] (SQL Exception while executing the following:UPDATE jiraworkflows SET workflowname=?, creatorname=?, DESCRIPTOR=?, ISLOCKED=? WHERE ID=? (ORA-03146: invalid buffer length for TTC field ))] with root cause Error : 3146, Position : 76, Sql = UPDATE jiraworkflows SET workflowname=:1 , creatorname=:2 , DESCRIPTOR=:3 , ISLOCKED=:4 WHERE ID=:5 , OriginalSql = UPDATE jiraworkflows SET workflowname=?, creatorname=?, DESCRIPTOR=?, ISLOCKED=? WHERE ID=?, Error Msg = ORA-03146: invalid buffer length for TTC field at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:513) at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:461) at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1104) at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:550) at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:268) at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:655) at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:270) at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:91) at oracle.jdbc.driver.T4CPreparedStatement.executeForRows(T4CPreparedStatement.java:970) at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1205) at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3666) at oracle.jdbc.driver.T4CPreparedStatement.executeInternal(T4CPreparedStatement.java:1426) at oracle.jdbc.driver.OraclePreparedStatement.executeLargeUpdate(OraclePreparedStatement.java:3756) at oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:3736) at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeUpdate(OraclePreparedStatementWrapper.java:1063) at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:98) at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:98) at com.atlassian.jira.ofbiz.sql.PreparedStatementWrapper.executeUpdate(PreparedStatementWrapper.java:47) at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.lambda$executeUpdate$7(DiagnosticPreparedStatement.java:69) at com.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabaseDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.java:70) at com.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:55) at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeUpdate(DiagnosticPreparedStatement.java:69) at org.ofbiz.core.entity.jdbc.SQLProcessor.executeUpdate(SQLProcessor.java:562) at org.ofbiz.core.entity.GenericDAO.singleUpdate(GenericDAO.java:358) at org.ofbiz.core.entity.GenericDAO.customUpdate(GenericDAO.java:286) at org.ofbiz.core.entity.GenericDAO.update(GenericDAO.java:266) at org.ofbiz.core.entity.GenericDAO.update(GenericDAO.java:236) at org.ofbiz.core.entity.GenericHelperDAO.store(GenericHelperDAO.java:257) at org.ofbiz.core.entity.GenericDelegator.store(GenericDelegator.java:1744) at org.ofbiz.core.entity.GenericDelegator.store(GenericDelegator.java:1725) at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.store(DefaultOfBizDelegator.java:281) at com.atlassian.jira.ofbiz.WrappingOfBizDelegator.store(WrappingOfBizDelegator.java:166) at com.atlassian.jira.workflow.OfBizWorkflowDescriptorStore.saveWorkflow(OfBizWorkflowDescriptorStore.java:78) at com.atlassian.jira.workflow.CachingWorkflowDescriptorStore.saveWorkflow(CachingWorkflowDescriptorStore.java:85) at com.atlassian.jira.workflow.JiraWorkflowFactory.saveWorkflow(JiraWorkflowFactory.java:54) at com.opensymphony.workflow.config.DefaultConfiguration.saveWorkflow(DefaultConfiguration.java:221) at com.atlassian.jira.workflow.OSWorkflowManager.overwriteActiveWorkflow(OSWorkflowManager.java:568) at com.atlassian.jira.bc.workflow.DefaultWorkflowService.overwriteActiveWorkflow(DefaultWorkflowService.java:215) at com.atlassian.jira.web.action.admin.workflow.PublishDraftWorkflow.doExecute(PublishDraftWorkflow.java:72) ... 1 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:733) ... 15 filtered at com.idalko.jira.plugins.igrid.WebResourceIncludeFilter.doFilter(WebResourceIncludeFilter.java:166) ... 36 filtered at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:56) ... 7 filtered at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:59) ... 4 filtered at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54) ... 3 filtered at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 48 filtered at com.resolution.atlasplugins.samlsso.servlet.RedirectToSsoFilter.doFilter(RedirectToSsoFilter.java:60) ... 3 filtered at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46) ... 21 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 16 filtered at com.atlassian.pats.web.filter.TokenBasedAuthenticationFilter.doFilter(TokenBasedAuthenticationFilter.java:83) ... 26 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.resolution.atlasplugins.samlsso.servlet.SetSameSiteCookieAttributeToNoneAttributeFilter.doFilter(SetSameSiteCookieAttributeToNoneAttributeFilter.java:51) ... 3 filtered at com.idalko.jira.plugins.igrid.servicedesk.ServletRequestContextFilter.doFilter(ServletRequestContextFilter.java:23) ... 3 filtered at com.atlassian.plugins.authentication.impl.basicauth.filter.DisableBasicAuthFilter.doFilter(DisableBasicAuthFilter.java:70) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46) ... 3 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 29 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 25 filtered at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.base/java.lang.Thread.run(Unknown Source)
This Error is related to Oracle Bug.
Suggestion
There should be an option to update the big workflows/draft workflows in divided parts to avoid this ORA error.
Workaround
As of now, the workaround is to reach out to Oracle Support for a fix. Currently, there is no known workaround for this behavior from Atlassian. A workaround will be added here when available.
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