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  1. Jira Data Center
  2. JRASERVER-73207

Jira Optimizer does not consider Archived Issues when Checking if a Field is Used

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 9.6.0
    • 8.20.2, 8.13.18
    • Custom Field Optimizer
    • None

      Issue Summary

      https://confluence.atlassian.com/adminjiraserver/optimizing-custom-fields-956713279.html

      Steps to Reproduce

      1. Create a new field and use the field in an issue ticket
      2. Archive that issue ticket. At this point, the only issue that had used the field is archived. No other issues are using this field
      3. Run the Custom field optimizer
      4. Click "Manage these custom fields"
      5. Notice that this new field is saying that it is "Used by" "0 project"

      Expected Results

      The results will still show that the field is "Used by" "1 project"

      Actual Results

      The new field is saying that it is "Used by" "0 project"

      • This is a concern as administrators will believe that the field is not used at all and delete the field. This will result in all tickets, including the archived tickets, to lose any values stored for that field.

      Workaround

      None

            nwroblewska Natalia Wroblewska
            dchan David Chan
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              Created:
              Updated:
              Resolved: