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  1. Jira Data Center
  2. JRASERVER-73204

Provide an option for Jira reporting of ticket priorities with no tickets for the month to show 100% instead of 0% SLA attainment

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Dear Atlassian,

      • Currently when we get zero critical tickets in a month, that shows on the monthly report as 0% SLA attainment for critical tickets
      • Can we have a configurable option please such as a radio button to allow us to decide if such a condition gets report as 0% or 100% SLA attainment?

      Any help is appreciated.

      Regards,

      Steve

              Unassigned Unassigned
              173e93569804 Steve G
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