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  1. Jira Data Center
  2. JRASERVER-73201

Editing "Created vs. Resolved" gadget fails with the error "Unknown error occurred rendering this gadget."

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    Description

      Issue Summary

      Editing the "Created vs. Resolved" gadget in any dashboard will fail with the error message:
      Unknown error occurred rendering this gadget.

      Steps to Reproduce

      1. Navigate to any dashboard.
      2. Click "Add gadget"
      3. "Load all gadgets"
      4. Scroll down to the "Created vs Resolved" gadget and add it.
      5. Close the Add gadget window to go back to the dashboard and save the gadget.
      6. Try to edit the gadget.

      Expected Results

      To get to the edit gadget menu:

      Actual Results

      The error message "Unknown error occurred rendering this gadget." appears at the bottom of the gadget and the edit menu never gets displayed.

      The following error messages show up in the browser JS console:

      batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:4031 Error rendering gadget with id '10100': t(...).removeResize is not a function TypeError: t(...).removeResize is not a function
          at p.renderEdit (batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:4775:814)
          at batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:4031:19587
          at Object.safeInvokeFunction (batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:4031:21883)
          at Object.safeRender (batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:4031:21464)
          at safeRender (batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:4031:19257)
          at HTMLLIElement.<anonymous> (batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:4031:19550)
          at HTMLLIElement.dispatch (batch.js?locale=en-US:64:3915)
          at HTMLLIElement.v.handle (batch.js?locale=en-US:64:2004)
      safeInvokeFunction @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:4031
      safeRender @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:4031
      safeRender @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:4031
      (anonymous) @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:4031
      dispatch @ batch.js?locale=en-US:64
      v.handle @ batch.js?locale=en-US:64
      

      Workaround

      There's no workaround to edit the gadget. Users will have to create a new gadget with the required values and delete the old one.

       

       

      Note1: Browsers used (Chrome / Firefox / Safari).

      Note2: Reproducing the issue confirmed that v8.20.0 and 8.20.7 did not exhibit this bug.

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              15609d8ba305 Filip Nowak
              33b51f2467cc Ahmed Raafat
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              Dates

                Created:
                Updated:
                Resolved: