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  1. Jira Data Center
  2. JRASERVER-73174

Log analyzer triggers false positive for "Jira server throws non-orderable field errors for field layouts after upgrade"

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    Description

      Issue Summary

      The Log Analyzer in Jira is triggering a false positive for the problem "Jira server throws non-orderable field errors for field layouts after upgrade" due to the log events found in the application logs not matching the error in the referenced article

      Error referenced in Jira server throws non-orderable field errors for field layouts after upgrade

       

      INFO [fields.layout.field.AbstractFieldLayoutManager] Field layout contains non-orderable field with id 'customfield_22205' 

       

       

      Relevant logs found in application logs

       

      INFO      [c.a.c.e.c.a.j.i.f.l.field.AbstractFieldLayoutManager.fieldLayoutCache] Cache com.atlassian.jira.issue.fields.layout.field.AbstractFieldLayoutManager.fieldLayoutCache was flushed 

       

       

      This causes it to appear that there is an issue with non-orderable field errors for field layouts in the instance when in fact there is not,

      Steps to Reproduce

      1. Execute the "Log analyzer" by navigating to : Jira Administration > System > System Support > Troubleshooting and support tools > Log analyzer

      Expected Results

      Based on the logs found in atlassian-jira.log there should not be an entry indicating "Jira server throws non-orderable field errors for field layouts after upgrade".

      Actual Results

      Log analyzer identifies the problem "Jira server throws non-orderable field errors for field layouts after upgrade" exists and needs correction.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

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            hluk 🌶 Hendry Luk 🍜
            44f973aba2e6 David McCoy
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            Dates

              Created:
              Updated:
              Resolved: