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  1. Jira Data Center
  2. JRASERVER-72966

Searching for assignable user by email doesn't work

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      Issue Summary

      It's no longer possible to search for assignable user by email in 8.19+.

      Steps to Reproduce

      1. Create a test user where email address is different than full name and username. Example:
        Full name John Smith
        Username jsmith
        Email address ap86007@example.com
      2. Open an existing issue and edit the assignee.
      3. Start typing the email. 
      4. Do the same with a new issue in the assignee field. 

      Expected Results

      John Smith should be highlighted as a match. This used to be the case before 8.19.1. 

      Actual Results

      John Smith is not matched.

      Workaround

      Search using full name or username. 

            [JRASERVER-72966] Searching for assignable user by email doesn't work

            송성용 added a comment -

            One of my customers has the same issue.
            Typically, username is used when own log in.
            In order for others to assign a person in charge of an issue, there is a case in which they search by full name or email and handle it.
            I look forward to the ability to search by email as soon as possible.

            송성용 added a comment - One of my customers has the same issue. Typically, username is used when own log in. In order for others to assign a person in charge of an issue, there is a case in which they search by full name or email and handle it. I look forward to the ability to search by email as soon as possible.

              Unassigned Unassigned
              adridi Arbi Dridi
              Affected customers:
              35 This affects my team
              Watchers:
              25 Start watching this issue

                Created:
                Updated: