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  1. Jira Data Center
  2. JRASERVER-72966

Searching for assignable user by email doesn't work

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 8.19.1, 8.20.0, 8.20.1, 8.20.5, 9.4.2

      Issue Summary

      It's no longer possible to search for assignable user by email in 8.19+.

      Steps to Reproduce

      1. Create a test user where email address is different than full name and username. Example:
        Full name John Smith
        Username jsmith
        Email address ap86007@example.com
      2. Open an existing issue and edit the assignee.
      3. Start typing the email. 
      4. Do the same with a new issue in the assignee field. 

      Expected Results

      John Smith should be highlighted as a match. This used to be the case before 8.19.1. 

      Actual Results

      John Smith is not matched.

      Workaround

      Search using full name or username. 

            Unassigned Unassigned
            adridi Arbi Dridi
            Votes:
            33 Vote for this issue
            Watchers:
            23 Start watching this issue

              Created:
              Updated: