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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 8.19.1, 8.20.0, 8.20.1, 8.20.5, 9.4.2, 11.3.8, 10.3.19, 10.3.21
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Component/s: User Management - Others
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8.19
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18
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Severity 2 - Major
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7
Issue Summary
Assignee, Reporter, and Watcher user picker fields do not find users when searching by email address.
Steps to Reproduce
- Create a test user where email address is different than full name and username. Example:
Full name John Smith Username jsmith Email address ap86007@example.com - Open an existing issue and edit the Assignee, Reporter, or Watcher field.
- Start typing the email.
- Do the same with a new issue.
Expected Results
John Smith should be highlighted as a match. This used to be the case before 8.19.1.
Actual Results
John Smith is not matched.
Workaround
Search using full name or username.
Additional Information
This is inconsistent with other system user picker fields. Request Participant and Approver allow for searching by email.
- is a regression of
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JSWSERVER-20336 Searching and Mentioning users may cause performance issues and high CPU load
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- Closed
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- relates to
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UCACHE-171 Loading...
(1 relates to)