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Bug
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Resolution: Fixed
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Low
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None
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8.15.1, 8.18.1
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None
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8.15
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8
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Severity 2 - Major
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42
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Issue Summary
Atlassian Troubleshooting and Support Tools plugin does not recognise SQL Server Azure as supported database version.
Problem was fixed in ATST 1.32.14 version.
Steps to Reproduce
- Install Jira 8.5.15:
___ Environment _____________________________ JIRA Build : 8.5.15#805015-sha1:b9c7d87bbec14ac98107aa0c89a932d88142aa15 Build Date : Tue May 18 00:00:00 IST 2021 JIRA Installation Type : Standalone Application Server : Apache Tomcat/8.5.60 - Servlet API 3.1
- Update the ATST plugin to 1.32.13 version:
2021-08-20 14:48:41,616+0000 UpmAsynchronousTaskManager:thread-1 INFO eduardo.ramos@nestle.com 544x988066x7 1mlkvu7 195.53.121.100,23.62.181.17,95.100.94.182,127.0.0.1 /rest/plugins/1.0/available/featured [c.a.plugin.manager.DefaultPluginManager] Updating plugin 'com.atlassian.troubleshooting.plugin-jira' from version '1.32.12' to version '1.32.13'
- Re-run Health Check from ATST, you should see the warning as below:
2021-08-24 06:49:47,025+0000 Caesium-1-2 WARN ServiceRunner [c.a.t.healthcheck.concurrent.SupportHealthCheckProcess] Health check 'End of Life' failed with severity 'warning': 'The End of Life date for JIRA version 8.5 is Oct 18, 2021. To ensure you're still fully supported, you should upgrade before this date.' 2021-08-24 06:49:47,025+0000 Caesium-1-2 WARN ServiceRunner [c.a.t.healthcheck.concurrent.SupportHealthCheckProcess] Health check 'Supported database' failed with severity 'warning': 'SQL Server Azure is not supported. You should migrate to a supported database version.' 2021-08-24 07:10:55,028+0000 http-nio-8080-exec-3101 url: /rest/troubleshooting/1.0/check/process/ca0aa9ab-ed7f-4c0c-be76-c7f92c7b7b9a/results; user: eduardo.ramos@nestle.com WARN eduardo.ramos@nestle.com 430x9397464x3 1dknos4 195.53.121.100,23.62.181.15,2.21.35.237,127.0.0.1 /rest/troubleshooting/1.0/check/process/ca0aa9ab-ed7f-4c0c-be76-c7f92c7b7b9a/results [c.a.t.healthcheck.concurrent.SupportHealthCheckProcess] Health check 'End of Life' failed with severity 'warning': 'The End of Life date for JIRA version 8.5 is Oct 18, 2021. To ensure you're still fully supported, you should upgrade before this date.' 2021-08-24 07:10:55,028+0000 http-nio-8080-exec-3101 url: /rest/troubleshooting/1.0/check/process/ca0aa9ab-ed7f-4c0c-be76-c7f92c7b7b9a/results; user: eduardo.ramos@nestle.com WARN eduardo.ramos@nestle.com 430x9397464x3 1dknos4 195.53.121.100,23.62.181.15,2.21.35.237,127.0.0.1 /rest/troubleshooting/1.0/check/process/ca0aa9ab-ed7f-4c0c-be76-c7f92c7b7b9a/results [c.a.t.healthcheck.concurrent.SupportHealthCheckProcess] Health check 'Supported database' failed with severity 'warning': 'SQL Server Azure is not supported. You should migrate to a supported database version.' 2021-08-24 07:10:55,609+0000 http-nio-8080-exec-3001 url: /rest/troubleshooting/1.0/check/process/ca0aa9ab-ed7f-4c0c-be76-c7f92c7b7b9a/results; user: eduardo.ramos@nestle.com WARN eduardo.ramos@nestle.com 430x9397478x1 1dknos4 195.53.121.100,23.62.181.15,2.21.35.237,127.0.0.1 /rest/troubleshooting/1.0/check/process/ca0aa9ab-ed7f-4c0c-be76-c7f92c7b7b9a/results [c.a.t.healthcheck.concurrent.SupportHealthCheckProcess] Health check 'End of Life' failed with severity 'warning': 'The End of Life date for JIRA version 8.5 is Oct 18, 2021. To ensure you're still fully supported, you should upgrade before this date.' 2021-08-24 07:10:55,609+0000 http-nio-8080-exec-3001 url: /rest/troubleshooting/1.0/check/process/ca0aa9ab-ed7f-4c0c-be76-c7f92c7b7b9a/results; user: eduardo.ramos@nestle.com WARN eduardo.ramos@nestle.com 430x9397478x1 1dknos4 195.53.121.100,23.62.181.15,2.21.35.237,127.0.0.1 /rest/troubleshooting/1.0/check/process/ca0aa9ab-ed7f-4c0c-be76-c7f92c7b7b9a/results [c.a.t.healthcheck.concurrent.SupportHealthCheckProcess] Health check 'Supported database' failed with severity 'warning': 'SQL Server Azure is not supported. You should migrate to a supported database version.'
Expected Results
Healthcheck for jira.healthcheck.supported.db.name should not report any error
Actual Results
Healthcheck for jira.healthcheck.supported.db.name shows it's incompatible.
Workaround
- Disable the Healthcheck for healthcheck.end.of.life.name and jira.healthcheck.supported.db.name to avoid spam.
- Downgrade the ATST to version lower than 1.32.13
- is related to
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JRASERVER-71549 Health check showing Azure database service as SQL server 2014 but the database is SQL server 2017
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- Closed
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