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  1. Jira Data Center
  2. JRASERVER-72685

Accessibility - Keyboard users can not access the "Configure Fields" options when editing an issue

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    Description

      Issue Summary

      When using a screen reader to create an issue, the button "Configure Fields" to add additional fields on the screen can not be accessed by keyboard users.

      Environments used for the test
      1. Chrome 92.0.4515.107/Windows 10/JAWS 2021
      2. Firefox 90.0.2/Windows 10/JAWS 2021
      3. Chrome 92.0.4515.107/Mac OS/Mac Voice Reader.

      Steps to Reproduce

      1. Click the button to create a new issue
      2. Using only the keyboard, press <tab> until the focus is on the "Configure Fields" button

      Expected Results

      The screen reader should identify the button "Configure Fields"
      We should be able to navigate the window, hear the name of the field, and if it is selected or not selected
      We should be able to click at the field to select or unselect the field

      Actual Results

      We are not able to move inside the "Configure Fields" window using the keyboard.
      For Firefox, the JAWS reader can not identify any field from the Edit View window and when reaching the "Configure Fields", we can not expand the window.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

       

      Firefox/Jaws Chrome/Jaws Mac
      Press the button to create a new Issue Press the button to create a new Issue Press the button to create a new Issue
      Press <tab> until reaching the "Configure Fields" button on the Edit Issue window Press <tab> until reaching the "Configure Fields" button on the Edit Issue window Press <tab> until reaching the "Configure Fields" button on the Edit Issue window
      The reader does not read the identification of any field, but we can observe that the focus is on the "Configure Fields" button We will hear "Configure fields
      Configure fields button
      To activate press enter"
      We will hear "Entering toolbar.
      Configure fields
      Configure fields, button
      You are currently on a button.
      To click this button, press Control-Option-Space"
      Press <enter> Press <Enter> Press <Control-Option-Space>
      Nothing happens The pop-up window with the fields is presented The pop-up window with the fields is presented
        Pressing <tab>, <arrow up>, <arrow down> has no effect. We can not select any field. Pressing <tab>, <arrow up>, <arrow down> has no effect. We can not select any field.

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              dserhiienko Denys Serhiienko (Inactive)
              imurakami@atlassian.com Murakami
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              Dates

                Created:
                Updated:
                Resolved: