The search criteria for Insight custom field is removed from the JQL when other criteria are added later in Basic search

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    • Type: Bug
    • Resolution: Incorrectly Filed
    • Priority: Low
    • None
    • Affects Version/s: 8.14.0, 8.17.0
    • Component/s: Navigation - Search
    • None
    • 8.14
    • 1
    • Severity 3 - Minor

      Issue Summary

      The search criteria for Insight custom field is removed from the JQL when other criteria are added later in Basic search

      Steps to Reproduce

      1. Create an Insight custom field, configure it accordingly so that it can be assigned an object in a Jira issue.
      2. In Basic search, filter by this Insight custom field and validate the search result.
      3. Add another search criteria to filter by project and search again.
      4. Switch to Advanced search and check the JQL.

      Expected Results

      The JQL contains both filter for the Insight custom field and the project

      "Insight field" = AD-7 AND project = ITSD
      

      Actual Results

      Here's a quick video to demonstrate the issue: basicSearch.mov
      The JQL contains only the filter for project like

      project = ITSD
      

      Workaround

      Use Advanced search or select/filter the Insight custom field(s) last

      Notes

      • Tested with more than 1 Insight custom field in the JQL, all search criteria related to Insight custom fields are removed if these were added before other search criteria for non-Insight custom fields
      • Tested with a standard Jira custom field (e.g. Select list). The search criteria doesn't get removed regardless of the sequence of adding the search criteria in Basic search

            Assignee:
            Unassigned
            Reporter:
            Michelle Chin (Inactive)
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            0 Vote for this issue
            Watchers:
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              Created:
              Updated:
              Resolved: