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  1. Jira Data Center
  2. JRASERVER-72472

Accessing Dashboard on Jira 8.13.x generates warning on the logs due to NPE in jira-development-integration-plugin

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    Description

      Atlassian Update – 23 Jun 2021

      Hi everyone,

      The issue has been fixed and it will be released in next 8.13 and 8.18 versions.

      Thank you,
      Szymon Korytnicki,
      Jira Server Developer

       

      Issue Summary

      When the user tries to access his dashboard or JiraHome page in a Jira Software upgraded for (or freshly installed) version 8.13.7 he gets warning messages in the logs due to problem generating URL for Jira Development Integration Plugin (com.atlassian.jira.plugins.jira-development-integration-plugin)

      Steps to Reproduce

      1. Install a fresh new Jira Software 8.13.7 version or upgrade for the Jira Software 8.13.7 version.
      2. Access the MyJiraHome page or Dashboard page.

      Expected Results

      The user should access the Dashboard or MyJiraHome pages without facing warning messages in the logs.

      Actual Results

      The below exception is thrown in the atlassian-jira.log file:

      2021-05-31 20:41:03,149+0000 http-nio-8080-exec-1 WARN  1241x225x5 1axbndi 10.10.0.1,10.10.0.5 /rest/webResources/1.0/resources [webresource] 
      error thrown in transformer during url generation for com.atlassian.jira.plugins.jira-development-integration-plugin:8
      com.google.common.util.concurrent.UncheckedExecutionException: java.lang.NullPointerException
      	at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2050)
      	at com.google.common.cache.LocalCache.get(LocalCache.java:3952)
      	at com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3974)
      	at com.google.common.cache.LocalCache$LocalLoadingCache.get(LocalCache.java:4958)
      	at com.google.common.cache.LocalCache$LocalLoadingCache.getUnchecked(LocalCache.java:4964)
      	at com.atlassian.plugins.less.CachingUriStateManager.collectUriState(CachingUriStateManager.java:104)
      	at com.atlassian.plugins.less.CachingUriStateManager.collectUriState(CachingUriStateManager.java:118)
      	at com.atlassian.plugins.less.CachingUriStateManager.getState(CachingUriStateManager.java:70)
      	at com.atlassian.plugins.less.LessTransformerUrlBuilder.addToUrl(LessTransformerUrlBuilder.java:37)
      	at com.atlassian.plugin.webresource.impl.UrlBuildingStrategy$NormalStrategy.addToUrl(UrlBuildingStrategy.java:44)
      	at com.atlassian.plugin.webresource.WebResourceTransformation.addTransformParameters(WebResourceTransformation.java:111)
      	at com.atlassian.plugin.webresource.impl.CachedTransformers.addToUrlSafely(CachedTransformers.java:43)
      	at com.atlassian.plugin.webresource.impl.helpers.UrlGenerationHelpers.encodeStateInUrlIfSupported(UrlGenerationHelpers.java:847)
      	at com.atlassian.plugin.webresource.impl.helpers.UrlGenerationHelpers.collectUrlStateAndBuildResourceUrls(UrlGenerationHelpers.java:390)
      	at com.atlassian.plugin.webresource.impl.helpers.UrlGenerationHelpers.resolve(UrlGenerationHelpers.java:227)
      	at com.atlassian.plugin.webresource.assembler.DefaultWebResourceAssembler$1.resolve(DefaultWebResourceAssembler.java:87)
      	at com.atlassian.plugin.webresource.assembler.DefaultWebResourceAssembler$1.drainOrPoll(DefaultWebResourceAssembler.java:76)
      	at com.atlassian.plugin.webresource.assembler.DefaultWebResourceAssembler$1.pollIncludedResources(DefaultWebResourceAssembler.java:72)
      	at com.atlassian.webresource.plugin.async.AsyncWebResourceLoaderImpl.resolveWebResourceSet(AsyncWebResourceLoaderImpl.java:126)
      	at com.atlassian.webresource.plugin.async.AsyncWebResourceLoaderImpl.resolve(AsyncWebResourceLoaderImpl.java:53)
      	at com.atlassian.webresource.plugin.rest.ListOfResources.post(ListOfResources.java:68)
      	... 3 filtered
      	at java.lang.reflect.Method.invoke(Method.java:498)
      	... 18 filtered
      	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:160)
      	... 1 filtered
      	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:70)
      	... 32 filtered
      	at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:55)
      	... 8 filtered
      	at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:59)
      	... 4 filtered
      	at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
      	... 3 filtered
      	at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
      	... 8 filtered
      	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
      	... 43 filtered
      	at com.atlassian.ratelimiting.internal.filter.RateLimitFilter.doFilter(RateLimitFilter.java:73)
      	... 17 filtered
      	at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
      	... 1 filtered
      	at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
      	... 16 filtered
      	at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:38)
      	... 19 filtered
      	at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
      	... 5 filtered
      	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:215)
      	at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:136)
      	at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:89)
      	at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
      	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:206)
      	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:134)
      	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:123)
      	... 4 filtered
      	at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
      	... 8 filtered
      	at com.atlassian.ratelimiting.internal.filter.RateLimitPreAuthFilter.doFilter(RateLimitPreAuthFilter.java:71)
      	... 3 filtered
      	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
      	... 4 filtered
      	at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
      	... 26 filtered
      	at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
      	... 25 filtered
      	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
      	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
      	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
      	at java.lang.Thread.run(Thread.java:748)
      Caused by: java.lang.NullPointerException
      	at com.atlassian.plugins.less.PluginUriResolver.open(PluginUriResolver.java:118)
      	at com.atlassian.plugins.less.UriDependencyCollector.getDependencies(UriDependencyCollector.java:45)
      	at com.atlassian.plugins.less.CachingUriStateManager.computeUriInfo(CachingUriStateManager.java:127)
      	at com.atlassian.plugins.less.CachingUriStateManager.access$000(CachingUriStateManager.java:31)
      	at com.atlassian.plugins.less.CachingUriStateManager$1.load(CachingUriStateManager.java:54)
      	at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3528)
      	at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2277)
      	at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2154)
      	at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2044)
      	... 297 more
      

      below, the console tab output:

      At first, this error does not prevent the system from working, but it generates spam in the logs (one stack trace warn message for each user that accesses the dashboard).

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

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              292ec441c8da Szymon Korytnicki (Inactive)
              e98a8b50322d Bruno Gabriel Pereira
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              Dates

                Created:
                Updated:
                Resolved: