Add a note that support.zip will not contain the log if the default location is changed

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    • Type: Suggestion
    • Resolution: Fixed
    • None
    • Component/s: Documentation - All
    • None
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      Issue Summary

      If system administrator modifies the location of atlassian-confluence.log file following the steps defined on our documentation Logging and profiling, the log is not included more in the Support zip file.

      Steps to Reproduce

      Follow the steps from
      Logging and profiling at the "Changing the location of the log" section.

      Expected Results

      Support.zip should include the log

      Actual Results

      Support.zip does not include the log.

      While the issue is not fixed, it would be better if there was an warning at the instructions on Logging and profiling advising that it will not be included at the support.zip.

      Workaround

      Manually collect the log file.

            Assignee:
            Tomasz Bartyzel
            Reporter:
            Murakami [Atlassian Support]
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              Created:
              Updated:
              Resolved: