Analytics page throws a 404 when trying to look at sample of usage data

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 8.13.0, 8.14.0, 8.15.0
    • None
    • 8.13
    • 6
    • Severity 2 - Major
    • 1

      Issue Summary

      Analytics page throws a 404 error when we click on the link to look at sample usage data

      Steps to Reproduce

      1. Install and configure 8.13.0 version or above of Jira software
      2. Navigate to Administration - > System - > Analytics -> View a sample of usage data that could be sent if analytics is enabled

      Expected Results

      Sample usage data should be displayed.

      Actual Results

      404 oops you found a dead link is thrown. The below exception is thrown in the atlassian-jira.log file

      19:55:52,230+0000 http-nio-8080-exec-9 ERROR xxxx 1195x42930x1 xxxxx xxxxxx /plugins/servlet/analytics/sample [c.a.plugin.servlet.DefaultServletModuleManager] Unable to create new reference LazyLoadedServletReference{descriptor=com.atlassian.analytics.analytics-client:jira-logged-events-servlet (null), servletContext=org.apache.catalina.core.ApplicationContextFacade@25c59ef5}
      io.atlassian.util.concurrent.LazyReference$InitializationException: org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'com.atlassian.analytics.client.logger.JiraLoggedEventsServlet': Unsatisfied dependency expressed through constructor parameter 4; nested exception is org.springframework.beans.factory.NoSuchBeanDefinitionException: No qualifying bean of type 'com.atlassian.jira.user.util.UserManager' available: expected at least 1 bean which qualifies as autowire candidate. Dependency annotations: {}
      io.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:156)
      io.atlassian.util.concurrent.LazyReference.get(LazyReference.java:116)
      

      Workaround

      None

            Assignee:
            Unassigned
            Reporter:
            shrivatsaa (Inactive)
            Votes:
            6 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated: