Issue Summary

Using double quote character “ instead of " on the MDM configuration is not recognized the the Jira mobile app and it reports an misconfiguration on MDM.

Steps to Reproduce

1. Add the following line to the MDM:

   [ 
    {"title": “My Jira Site”, "baseURL": "https://jira.example.com"} ,  
    {"title": “Bug Tracker“, "baseURL": "https://bugs.example.com/jira"} 
   ]
   

1. Try accessing the mobile app. You may need to reinstall it.

Expected Results

The app would recognize both “ and " characters, as in some textfields they even look the same, and some keyboard configurations print “ instead of ".

Actual Results

The app doesn't preload the sites and shows a MDM misconfiguration error.

Workaround

Replace the “ characters for " everywhere on the sites configuration on MDM.
You may need to copy & paste as the characters may look exactly the same on the editor or you keyboard only prints “.

[ 
 {"title": "My Jira Site", "baseURL": "https://jira.example.com"} ,  
 {"title": "Bug Tracker", "baseURL": "https://bugs.example.com/jira"} 
]

The following issue's been opened to address the documentation fix: JRASERVER-72011