Issue Summary
Using double quote character “ instead of " on the MDM configuration is not recognized the the Jira mobile app and it reports an misconfiguration on MDM.
Steps to Reproduce
- Add the following line to the MDM:
[
{"title": “My Jira Site”, "baseURL": "https:} ,
{"title": “Bug Tracker“, "baseURL": "https:}
]
- Try accessing the mobile app. You may need to reinstall it.
Expected Results
The app would recognize both “ and " characters, as in some textfields they even look the same, and some keyboard configurations print “ instead of ".
Actual Results
The app doesn't preload the sites and shows a MDM misconfiguration error.
Workaround
Replace the “ characters for " everywhere on the sites configuration on MDM.
You may need to copy & paste as the characters may look exactly the same on the editor or you keyboard only prints “.
[
{"title": "My Jira Site", "baseURL": "https:} ,
{"title": "Bug Tracker", "baseURL": "https:}
]
The following issue's been opened to address the documentation fix: JRASERVER-72011
Bug
Low (View bug fix roadmap)
JRASERVER-72011 Fix documentation on Mobile Device Management (MDM)