One or more mail servers use basic authentication warning displayed incorrectly

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    • 8.11
    • 54
    • Severity 3 - Minor
    • 2

      Issue Summary

      One or more mail servers use basic authentication warning displayed incorrectly

      Steps to Reproduce

      1. Configure all incoming mail servers in ⚙ > System > Incoming Mail to use the Oauth 2.0 authentication method
      2. Configure the outgoing mail server in ⚙ > System > Outgoing Mail to use the basic authentication method

      Actual Results

      The incoming mail server page displays a warning that says:

      One or more mail servers use basic authentication. This method is planned to be deprecated by Microsoft and Google. Update the authentication method to OAuth 2.0 for Jira to create issues based on received mail. Learn more

      Expected Results

      The incoming mail server configuration page shouldn't show the warnings as all incoming mailboxes are using OAuth2 authentication.

      Note about this bug

      The reason why this bug is occurring is because it incorrectly checks the authentication method of all mail servers configured in the Jira application (whether it's an incoming mail server or outgoing mail server), instead of only checking the incoming mail servers.
       

      Workaround

      This is just a harmless message that can be ignored if all Jira Incoming Mail Servers are already using Oauth 2.0.

            Assignee:
            Jakub Sildatk
            Reporter:
            Devisree Gedda
            Votes:
            24 Vote for this issue
            Watchers:
            47 Start watching this issue

              Created:
              Updated:
              Resolved: