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  1. Jira Data Center
  2. JRASERVER-71893

One or more mail servers use basic authentication warning displayed incorrectly

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      Issue Summary

      One or more mail servers use basic authentication warning displayed incorrectly

      Steps to Reproduce

      1. Configure all incoming mail servers in ⚙ > System > Incoming Mail to use the Oauth 2.0 authentication method
      2. Configure the outgoing mail server in ⚙ > System > Outgoing Mail to use the basic authentication method

      Actual Results

      The incoming mail server page displays a warning that says:

      One or more mail servers use basic authentication. This method is planned to be deprecated by Microsoft and Google. Update the authentication method to OAuth 2.0 for Jira to create issues based on received mail. Learn more

      Expected Results

      The incoming mail server configuration page shouldn't show the warnings as all incoming mailboxes are using OAuth2 authentication.

      Note about this bug

      The reason why this bug is occurring is because it incorrectly checks the authentication method of all mail servers configured in the Jira application (whether it's an incoming mail server or outgoing mail server), instead of only checking the incoming mail servers.
       

      Workaround

      This is just a harmless message that can be ignored if all Jira Incoming Mail Servers are already using Oauth 2.0.

        1. Screenshot 2020-12-08 at 4.38.50 PM.png
          Screenshot 2020-12-08 at 4.38.50 PM.png
          300 kB

            [JRASERVER-71893] One or more mail servers use basic authentication warning displayed incorrectly

            Guido Scollo added a comment -

            This is also affecting Jira 9.4.22

            Guido Scollo added a comment - This is also affecting Jira 9.4.22

            vpass added a comment -

            This is affecting Jira 8.22.4 as well.

            vpass added a comment - This is affecting Jira 8.22.4 as well.

            Stephen Reece added a comment -

            Still see it in 9.1.0.

            Stephen Reece added a comment - Still see it in 9.1.0.

            Mike Surerus added a comment -

            This is affecting Jira 8.20.8 as well.

            Mike Surerus added a comment - This is affecting Jira 8.20.8 as well.

            Austin Hardy added a comment -

            This is still a bug in 8.22.2 DataCenter - is there some way to clear the notification or modify the flag within the database?

            Austin Hardy added a comment - This is still a bug in 8.22.2 DataCenter - is there some way to clear the notification or modify the flag within the database?

            IT Infrastructure added a comment -

            This is still an issue in Jira 8.20.7 server.

            IT Infrastructure added a comment - This is still an issue in Jira 8.20.7 server.

            Andrei Ghenoiu added a comment -

            Can confirm this is also happening in 8.16.0

            Andrei Ghenoiu added a comment - Can confirm this is also happening in 8.16.0

              9e3a0496a19c Jakub Sildatk
              dgedda@atlassian.com Devisree Gedda
              Affected customers:
              24 This affects my team
              Watchers:
              46 Start watching this issue

                Created:
                Updated:
                Resolved: