System functionalities like editing permissions, starting scripts, are failing to pop up the modal window in the browser. There are DOMExceptions with blocked iframe, however the domain is the same on the base URL and the resources failing to load.
You have to have an iframe present on the page. eg. go to https://confluence.atlassian.com/adminjiraserver/configuring-an-announcement-banner-938846985.html and add
Then go to pages listed below and trigger error.
A few examples where this problem occurs:
- in Admin UI, click on a Manage Permissions - Edit link, or Grant Permissions button
- on Sprints page, click on Start Sprint button
- JSD ticket image attachment functionality and the ability to edit comments on JSD tickets.
(The reason for that is that AUI searches for "trigger" - also in iframes JS doesn't have permissions to)
Application logs will also show related errors:
As mentioned in AUI-5256, AUI's trigger module may throw a DOMException when access to the iframe's document is denied. To work around it, upgrade to the latest AUI plugin in your Jira instance and verify if it solves your problem: AUI Plugin 9.1.1.