Details
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Bug
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Resolution: Unresolved
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Low
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None
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8.12.2
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None
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8.12
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1
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Severity 3 - Minor
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Description
Issue Summary
When clearing the value of a custom filed via External System Import function.
The value of a custom field can be removed, but this operation is not shown in change history.
- It seems a bug since the change history is written when clearing up the value of custom field via UI.
- Either Csv or Json import do not work
Steps to Reproduce
- A custom filed has value, and be ready to clear
- Sample Json to clear up the value of a custom field.
{ "projects": [ { "name": "Scrum Two", "key": "ST", "description": "This is a sample data", "issues": [ { "key" : "ST-7", "updated" : "P-1D", "summary" : "My test", "labels" : [ "ari" ], "customFieldValues": [ { "fieldName": "customfield_10602", "fieldType": "com.atlassian.jira.plugin.system.customfieldtypes:textfield", "value": "" } ] } ] } ]
It can be reproduced by CSV as well.
issue-key,summary,test_field "ST-7","Ny chore3","<<!clear!>>"
Expected Results
The change history should be written, since it is written when removing the value of custom field from UI.
Actual Results
The change history is not written.
Workaround
Currently there is no known workaround for this behavior.
Attachments
Issue Links
- is related to
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JRASERVER-77575 Updating an Issue through the External System Import (CSV or JSON) doesn't update the History or Updated Date on adding Issue Links
- Long Term Backlog