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  1. Jira Data Center
  2. JRASERVER-71702

Transitioning an issue with a screen that has no custom fields (just a comment box) in Jira mobile does not prompt for a comment before completing the transition

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low (View bug fix roadmap)
    • None
    • 8.13.0
    • Mobile
    • None

      Issue Summary

      When there is a screen where only the comment field will be present when using that screen in a transition on a desktop. The same transition in Jira mobile does not have this screen.

      Steps to Reproduce

      1. Create a screen
      2. Remove all custom fields
      3. Associate the screen with a workflow transition
      4. Transition a ticket

      Expected Results

      • Be prompted to add a comment before the transition completes

      Actual Results

      • The issue transitions immediately

      Workaround

      Comment on the issue before transitioning

            [JRASERVER-71702] Transitioning an issue with a screen that has no custom fields (just a comment box) in Jira mobile does not prompt for a comment before completing the transition

            Igor Shulumba (Inactive) added a comment -

            Jira Version: 1.22.0

            Igor Shulumba (Inactive) added a comment - Jira Version: 1.22.0

            Muna Khamis added a comment -

            we are validating comments field on screen during certain transitions, if any workaround is available for this ? 

             

            Muna Khamis added a comment - we are validating comments field on screen during certain transitions, if any workaround is available for this ?   

              f1ee43c89a85 Igor Shulumba (Inactive)
              lmcdonald@atlassian.com Liam McD (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: