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  1. Jira Data Center
  2. JRASERVER-71581

Accessing Jira Colorpicker URI throws 404 error

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    Description

      Issue Summary

      Customers are facing issues while using Jira colorpicker URI in one of the plugins(Zephyr). It is Jira URI throwing 404 error (OOP's you have found a dead link) when they try to access this page.

      http://JIRA_URL/secure/popups/colorpicker.jsp?element=statusColor
      

      The problem is reproducible on Jira 8.12.0 and 8.12.1 versions.

      The problem is because of missing files:

      colorpicker_jsp.class --> from the directory $JIRA_INSTALL/atlassian-jira/WEB-INF/classes/jsp/secure/popups/colorpicker_jsp.class
      
      colorpicker_jsp.class --> from the directory $JIRA_INSTALL/atlassian-jira/WEB-INF/classes/jsp/template/standard/colorpicker_jsp.class
      

      Steps to Reproduce

      1. Install Jira Software 8.12.0 version and login to Jira instance.
      2. Try to access the URLs mentioned below by editing the URL in a different tab.
        http://JIRA_URL/secure/popups/colorpicker.jsp
        
        http://JIRA_URL/secure/popups/colorpicker.jsp?element=statusColor
        

      Expected Results

      It should return a popup a window for color selection (screenshot attached).

      Actual Results

      We get 404 error page Oops, you've found a dead link (screenshot attached).

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

      Attachments

        1. Screenshot 2020-09-18 at 9.12.38 PM.png
          120 kB
          Vivek Yadavayyanamath
        2. Screenshot 2020-09-18 at 9.09.41 PM.png
          76 kB
          Vivek Yadavayyanamath

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              cf7069360d7e Mateusz Witkowski
              vyadavayyanamath@atlassian.com Vivek Yadavayyanamath
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              Dates

                Created:
                Updated:
                Resolved: