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Type:
Support Request
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Resolution: Handled by Support
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Priority:
Highest
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None
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Affects Version/s: 3.1.1
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Component/s: Administration - Workflows
users:
- baha / baha is a member of the user group BSM
- kran / kran is a member of the user group PPC
1) login as kran / kran
2) create new product request in test project
3) select workflow action "Ready for BSM Review"
4) logout
5) login as baha / baha
6) find the issue that was created by kran
7) select workflow action "Take Ownership"
8) assign the issue to Bacher Harald
9) select workflow action "BSM Approved"
now have a look at the workflow actions displayed:
- when logged in as baha, you see "Resolve"
- when logged in as kran you see "Take Ownership"
the other two workflow actions defined as transitions in ProductRequest_Workflow
are missing: BSM Clarification Needed, Specs (MRS) Needed
on both transitions there is the following condition which obviously doesn't work !!!
Only users in group BSM can execute this transition
AND
Only users in group PPC can execute this transition
the log file doesn't show anything interesting except for the fact
that I forgot to fill in required fields when creating the product
request (see attachment)