Setting up Jira returns a timezone error on SetupDatabase.jspa

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    • 8.05
    • 2
    • Severity 3 - Minor
    • 1

      Issue Summary

      Error below is returned during the installation process:

      The server time zone value 'EDT' is unrecognized or represents more than one time zone. You must configure either the server or JDBC driver (via the 'serverTimezone' configuration property) to use a more specific time zone value if you want to utilize time zone support.

      Steps to Reproduce

      Install Jira using Timezone set to America/New_York, for example.

      Expected Results

      No error during the Jira installation.

      Actual Results

      Error below returned during the installation process:

      The server time zone value 'EDT' is unrecognized or represents more than one time zone. You must configure either the server or JDBC driver (via the 'serverTimezone' configuration property) to use a more specific time zone value if you want to utilize time zone support.

      Workaround

      Set timezone as UTC to bypass the timezone check and finish the setup Wizard. This is described in this community post.

            Assignee:
            Mikolaj Rydzewski (Inactive)
            Reporter:
            Diogo Wunsch
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              Created:
              Updated:
              Resolved: