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  1. Jira Data Center
  2. JRASERVER-71395

Application access page not accessible if the number of groups exceeds 1500

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 8.2.3, 8.11.0
    • Licensing

    Description

      Issue Summary

      If there are huge number of groups (more than 1500) added to the "Application access" permission, the page Application Access becomes unresponsive

      Steps to Reproduce

      Pre-requisite: There should be more than 1500 groups in the Jira instance

      1. Add 1500 groups to the "Jira Software" Application Access
      2. Click on Cog Icon > Applications > Application Access
      3. The page will keep on loading and will give multiple errors (Attached herewith)

      There are no traces of error in the logs related to the behavior

      Heap size : 2GB

      Expected Results

      The page should load without any errors

      Actual Results

      The page never loads due to which new projects cannot be configured and application access can't be granted

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        1. Error_1.png
          Error_1.png
          22 kB
        2. Error_2.png
          Error_2.png
          41 kB

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              Unassigned Unassigned
              556084c56f12 Rinish
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              Dates

                Created:
                Updated: