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Type: Bug
Resolution: Fixed
Priority: Low
Fix Version/s: 8.10.1
Affects Version/s: 8.10.0, 8.14.1
Component/s: Indexing
Labels:
- lts-blocker
- lts813

Introduced in Version:
8.1
Support reference count:
3
Symptom Severity:
Severity 1 - Critical
UIS:
1
Bug Fix Policy:
View Atlassian Server bug fix policy

Reindex will fail for single-value custom fields having multiple values stored in DB.

Steps to reproduce

Have multiple values for the single-value custom field - this may happen under race conditions (see ~~JSDSERVER-5299~~)
Trigger foreground reindex

Expected Results
Reindex finishes without any errors

Actual results
Reindex fails with the error and there will be an exception in atlassian-jira.log:

[c.a.jira.index.AccumulatingResultBuilder] java.lang.IllegalStateException: Duplicate key customfield_10000 (attempted merging values com.atlassian.jira.issue.customfields.CustomFieldPrefetchedData@276c0604 and com.atlassian.jira.issue.customfields.CustomFieldPrefetchedData@276c0604)
java.lang.RuntimeException: java.lang.IllegalStateException: Duplicate key customfield_10000 (attempted merging values com.atlassian.jira.issue.customfields.CustomFieldPrefetchedData@276c0604 and com.atlassian.jira.issue.customfields.CustomFieldPrefetchedData@276c0604)
	at com.atlassian.jira.index.DefaultIndex$Failure.<init>(DefaultIndex.java:100)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer$EntityOperation.perform(DefaultIssueIndexer.java:725)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$null$1(DefaultIssueIndexer.java:424)
	at com.atlassian.jira.index.SimpleIndexingStrategy.apply(SimpleIndexingStrategy.java:7)
	at com.atlassian.jira.index.SimpleIndexingStrategy.apply(SimpleIndexingStrategy.java:5)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$perform$2(DefaultIssueIndexer.java:422)
	at com.atlassian.jira.util.collect.CollectionUtil.foreach(CollectionUtil.java:39)
	at com.atlassian.jira.issue.util.IssueIdsIssueIterable.foreach(IssueIdsIssueIterable.java:24)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer.perform(DefaultIssueIndexer.java:396)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer.reindexIssues(DefaultIssueIndexer.java:259)
	at com.atlassian.jira.issue.index.DefaultIndexManager.lambda$reIndexIssues$5(DefaultIndexManager.java:618)
	at com.atlassian.jira.issue.index.DefaultIndexManager.executeWithIndexLock(DefaultIndexManager.java:825)
	at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:618)
	at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:597)
	at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:581)
	at jdk.internal.reflect.GeneratedMethodAccessor1492.invoke(Unknown Source)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:564)
	at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:38)
	at com.sun.proxy.$Proxy179.reIndexIssues(Unknown Source)
	at com.atlassian.jira.imports.project.DefaultProjectImportPersister.reIndexProject(DefaultProjectImportPersister.java:234)
	at com.atlassian.jira.imports.project.DefaultProjectImportManager.doImport(DefaultProjectImportManager.java:659)
	at com.atlassian.jira.bc.imports.project.DefaultProjectImportService.doImport(DefaultProjectImportService.java:416)
	at com.atlassian.jira.web.action.admin.importer.project.ProjectImportSummary$ProjectImportCallable.call(ProjectImportSummary.java:285)
	at com.atlassian.jira.web.action.admin.importer.project.ProjectImportSummary$ProjectImportCallable.call(ProjectImportSummary.java:236)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:533)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:491)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
	at java.base/java.lang.Thread.run(Thread.java:832)
Caused by: java.lang.IllegalStateException: Duplicate key customfield_10000 (attempted merging values com.atlassian.jira.issue.customfields.CustomFieldPrefetchedData@276c0604 and com.atlassian.jira.issue.customfields.CustomFieldPrefetchedData@276c0604)
	at java.base/java.util.stream.Collectors.duplicateKeyException(Collectors.java:133)
	at java.base/java.util.stream.Collectors.lambda$uniqKeysMapAccumulator$1(Collectors.java:180)
	at java.base/java.util.stream.ReduceOps$3ReducingSink.accept(ReduceOps.java:169)
	at java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:195)
	at java.base/java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1624)
	at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:474)
	at java.base/java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:913)
	at java.base/java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
	at java.base/java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:578)
	at com.atlassian.jira.issue.customfields.persistence.DefaultNonnullCustomFieldProvider.getCustomFieldInfo(DefaultNonnullCustomFieldProvider.java:27)
	at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory$IdentityBasedProvider.getCustomFieldInfo(DefaultIssueDocumentFactory.java:150)
	at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.lambda$getPersistedFieldsWithData$3(DefaultIssueDocumentFactory.java:195)
	at java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:195)
	at java.base/java.util.HashMap$KeySpliterator.forEachRemaining(HashMap.java:1694)
	at java.base/java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:484)
	at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:474)
	at java.base/java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:913)
	at java.base/java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
	at java.base/java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:578)
	at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.getPersistedFieldsWithData(DefaultIssueDocumentFactory.java:207)
	at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.createDocument(DefaultIssueDocumentFactory.java:95)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer$DefaultDocumentCreationStrategy.get(DefaultIssueIndexer.java:1137)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer$IssuesOperation.createDocument(DefaultIssueIndexer.java:826)
	at com.atlassian.jira.issue.index.DefaultIssueIndexer$EntityOperation.perform(DefaultIssueIndexer.java:712)
	... 30 more

Workaround
Remove older value from customfieldvalue DB table manually.

is related to

JRASERVER-66890 JIRA performance is impacted by slow queries pulling data from the customfieldvalue table

Closed

JSDSERVER-5299 SLA custom field should use last updated value if the event of a race condition

Closed

DCNG-1027 Loading...

relates to

JRASERVER-72139 Reindexing process breaks with IllegalStateException due to multiple NonNullCustomFieldProvider

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(5 mentioned in)

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