[JRASERVER-71231] Checking users against license tier affects product performance

Type: Bug
Resolution: Fixed
Priority: Low (View bug fix roadmap)
Fix Version/s: 8.9.0
Affects Version/s: 7.2.2, 8.5.1
Component/s: Licensing
Labels:

Introduced in Version:
7.02
Symptom Severity:
Severity 1 - Critical
Bug Fix Policy:
View Atlassian Server bug fix policy

Summary

JIRA may experience performance problems caused by a slow population of ActiveUsersCountForLicenseCache, see related ~~JRASERVER-64384~~ .
Also, check KB for more details: performance problems by slow population of ActiveUsersCountForLicenseCache

is related to

JRASERVER-64384 ActiveUsersCountForLicense cache is populated inefficiently leading to performance degradation across the application

Closed

relates to

JRASERVER-73032 Altering group membership has performance impact on large instances

Gathering Impact

mentioned in: Page Failed to load; Page Failed to load; Page Failed to load

Michal Wyrzykowski added a comment - 29/Jun/2020 8:40 AM

The change introduced in Jira 8.9.0 doesn't solve the problem of inefficient cache loading. It switches the ActiveUsersCountForLicenseCache to work in async mode to avoid blocking the instance.

Michal Wyrzykowski added a comment - 29/Jun/2020 8:40 AM The change introduced in Jira 8.9.0 doesn't solve the problem of inefficient cache loading. It switches the ActiveUsersCountForLicenseCache to work in async mode to avoid blocking the instance.

Assignee:: Michal Wyrzykowski

Reporter:: Michal Wyrzykowski

Affected customers:: 0 This affects my team

Watchers:: 3 Start watching this issue

Created:: 29/Jun/2020 8:35 AM

Updated:: 01/Jul/2022 9:37 PM

Resolved:: 29/Jun/2020 8:35 AM

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Collapse comment: Michal Wyrzykowski added a comment - 29/Jun/2020 8:40 AM

Expand comment: Michal Wyrzykowski added a comment - 29/Jun/2020 8:40 AM

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