Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-71227

Clarify documentation for using self signed SSL certificates on Jira Server Mobile App

    XMLWordPrintable

Details

    Description

      Issue Summary

      The documentation for Jira Server Mobile App mentions the following:

      If your Jira instance is configured to use SSL, you will not be able to log in on the app if:

      • your certificate is self signed

      And then provides a linked KB to install the certificate on your device.

      Steps to Reproduce

      1. Review the Jira Server Mobile App documentation.

      Expected Results

      The documentation would be more clear – for example:

      you will not be able to log in on the app if:

      • your certificate is self signed and hasn't been installed on the device.

      Actual Results

      The section is not quite clear on what conditions a self signed certificate will work.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        Activity

          People

            500376cac1e1 Daria Shatsylo
            cterry@atlassian.com Chris Terry
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: