Highest Issue Summary
The Jira Server mobile app cannot connect to Jira when the bug JRASERVER-71175 is mitigated.
JRASERVER-71175 is mitigated by either being on a version of Jira where the bug is fixed ('Fix Version/s") or by implementing the workaround dark feature, jira.redirect.anonymous.404.errors.enabled
Steps to Reproduce
- Install Jira 8.9.1
- Configure the correct base URL
- Attempt to connect the Jira mobile app to it.
Expected Results
The app connects uneventfully.
Testing the server-info endpoint via curl reveals:
➜ curl --head http://localhost:8854/j854/server-info HTTP/1.1 404 X-AREQUESTID: 680x587x1 X-ANODEID: node1 X-XSS-Protection: 1; mode=block X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN Content-Security-Policy: frame-ancestors 'self' mobile-plugin-enabled: true push-notification-enabled: true instance-name: Jira jira-base-url: http://localhost:8854/j854 is-data-center: true X-ASEN: SEN-500 Set-Cookie: atlassian.xsrf.token=BJLD-I2E2-XZYV-WCHE_4aad390c48c897ed4dc1f0e40ac71645357519ab_lout; Path=/j854 X-AUSERNAME: anonymous Set-Cookie: JSESSIONID=828ADE16F7C117ADFD54DAB9DCCD37EF; Path=/j854; HttpOnly Content-Type: text/html;charset=UTF-8 Transfer-Encoding: chunked Date: Tue, 30 Jun 2020 01:20:18 GMT
Actual Results
A message indicating "Can't connect to your site" is shown on Android and "Can't check compatibility" on iOS
Testing the server-info endpoint via curl reveals:
Example 1: Jira 8.5.4, with dark feature jira.redirect.anonymous.404.errors.enabled
➜ curl --head http://localhost:8854/j854/server-info
curl: (7) Failed to connect to localhost port 8854: Connection refused
Example 2: Jira 8.9.1
➜ curl --head http://localhost:8080/server-info HTTP/1.1 503 X-AREQUESTID: 405x9x1 X-XSS-Protection: 1; mode=block X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN Content-Security-Policy: frame-ancestors 'self' mobile-plugin-enabled: true push-notification-enabled: true instance-name: Jira jira-base-url: http://localhost:8080 is-data-center: false new-create-metadata-api: true X-ASEN: SEN-500 Retry-After: 30 Content-Type: text/html;charset=UTF-8 Transfer-Encoding: chunked Date: Tue, 30 Jun 2020 06:45:22 GMT Connection: close
Workaround
The issue is related to a security fix and as a temporary solution this can be disabled by
- adding the dark feature flag jira.redirect.anonymous.404.errors.disabled, and,
- removing, if present, the dark feature flag jira.redirect.anonymous.404.errors.enabled
