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  1. Jira Data Center
  2. JRASERVER-71129

Support HEIC file format attachment

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Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • Issue - Attachments
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    Description

      Problem Definition

      When attaching HEIC file into Jira, it will be attached without Thumbnails. When clicking on the file, it will download the file rather than show a preview. There are also cases where clicking the file would prompt the preview window displaying an error message.

      Suggested Solution

      Allow Jira to support HEIC file format attachment so that it will be treated just like other image formats (e.g.: PNG, JPG)

      Alternatively, Jira could also automatically convert the attached HEIC file into the supported format.

      Workaround

      Manually convert the HEIC format to the supported format before attaching

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            People

              Unassigned Unassigned
              imazuki Irfan Mazli Mazuki (Inactive)
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              Dates

                Created:
                Updated: