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  1. Jira Data Center
  2. JRASERVER-71050

Curly double quotes is being converted into Straight double quote , when passed in a Jira custom text field, Description, Summary while creating an issue via 'create issue' inline page.

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      Issue Summary

      Curly double quotes are being converted into Straight double quote, when passed in a Jira custom text field, Description, Summary while creating an issue via 'create issue' inline page.

      Steps to Reproduce

      1. Create a Jira Custom Text Field (multi-line)
      2. Add it to the required screens
      3. Create an issue via the inline static page (http://localhost:8080/secure/CreateIssue.jspa).
      4. Input the text like below for Summary, Description, and the custom text field.
        Smart or Curly quotes : opening double quote ( “ ), and the closing double quote ( ” ). "ordinary" double-quotes (")

      Expected Results

      The issue should be created as per the original input for smart curly double quote in the Custom Text field, description, and Summary. It should not be converted into a straight regular double quote.

      Actual Results

      Curly double quote is being converted into a straight double quote as per the attached screenshots.

      Workaround

      The issue is not reproducible with Create Issue and Edit Issue Buttons.

        1. CreateIssue with inline static page.png
          107 kB
          Sumanth Sripad
        2. fields converted to regular double quotes.png
          233 kB
          Sumanth Sripad
        3. Input smart, curly double quotes.png
          157 kB
          Sumanth Sripad
        4. no issues with Create Issue button or after editing the fields.png
          353 kB
          Sumanth Sripad

              Unassigned Unassigned
              ssripad@atlassian.com Sumanth Sripad (Inactive)
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                Created:
                Updated: