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  1. Jira Data Center
  2. JRASERVER-70658

Double scroll bars in Watchers list

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      Issue Summary

      Double scroll bars in Watchers list when 8 or more watchers are added.

      Steps to Reproduce

      1. Create a project with issues
      2. Browse an issue
      3. Add 8 watchers to the issue

      Issue is not reproducible in Jira 8.5.0/8.5.1.
      Issue is reproducible with Jira 8.5.2 and above.

      Expected Results

      One scroll bar per list

      Actual Results

      Double scroll bars within the watchers list

      Workaround

      • End user configurations:
        • In MacOS, switch the 'Show scroll bars' settings (System Preferences >> General) to 'When scrolling':
        • In Windows 10, switch the 'Automatically hide scroll bars in Windows' settings (Settings >> Easy of Access >> Display) to ON:

      OR

      • Jira system configurations:
        Include the following in Announcement Banner (Jira Administration >> System): 
        <style>
#inline-dialog-watchers .recipients {
	max-height: none;
}
</style>

        1. MacOS.png
          MacOS.png
          278 kB
        2. Watchers.png
          Watchers.png
          168 kB
        3. Windows10.png
          Windows10.png
          37 kB

            [JRASERVER-70658] Double scroll bars in Watchers list

            Khalid added a comment - - edited

            Happening on Jira v9.12.12 as well

            Khalid added a comment - - edited Happening on Jira v9.12.12 as well

            Brian Keefe added a comment -

            Happens in the backlog also for Jira 9.3.1 with Chrome Version 107.0.5304.110 (Official Build) (x86_64) and Safari Version 16.1 (18614.2.9.1.12). The workaround does remove the second scroll bar from the view, but I can still use the scroll wheel to get to an empty looking panel.

            Brian Keefe added a comment - Happens in the backlog also for Jira 9.3.1 with Chrome Version 107.0.5304.110 (Official Build) (x86_64) and Safari Version 16.1 (18614.2.9.1.12). The workaround does remove the second scroll bar from the view, but I can still use the scroll wheel to get to an empty looking panel.

            John Price added a comment -

            Had a user report this today.  Jira Data Center 8.20.5, 8k users.  Please fix ... minor but very annoying and probably not too tough of a fix.

            John Price added a comment - Had a user report this today.  Jira Data Center 8.20.5, 8k users.  Please fix ... minor but very annoying and probably not too tough of a fix.

            Sergey Subbotin added a comment -

            8.12.0 same issue

            Sergey Subbotin added a comment - 8.12.0 same issue

            Deleted Account (Inactive) added a comment -

            issue in 8.5.9

            Deleted Account (Inactive) added a comment - issue in 8.5.9

            Patryk Zgórka added a comment -

            Same issue on 8.13.2.

            Patryk Zgórka added a comment - Same issue on 8.13.2.

            Thomas Leineweber added a comment - - edited

            When there is no actual announcement banner configured, the workaround shows a small additional row on every page. In this case, I use the following Snippet to remove the additional emtpy space

            <style>
#inline-dialog-watchers .recipients {
	max-height: none;
}
#announcement-banner { display : none; }
</style>

            Thomas Leineweber added a comment - - edited When there is no actual announcement banner configured, the workaround shows a small additional row on every page. In this case, I use the following Snippet to remove the additional emtpy space <style> #inline-dialog-watchers .recipients { max-height: none; } #announcement-banner { display : none; } </style>

            Navaneeth Ramakrishnan added a comment -

            even in Jira v8.10.1 too

            Navaneeth Ramakrishnan added a comment - even in Jira v8.10.1 too

            Rajeev Bisht added a comment -

            reproducible in 8.8.1 too

            Rajeev Bisht added a comment - reproducible in 8.8.1 too

            Jason D Smith added a comment -

            Happens in 8.5.4

            Jason D Smith added a comment - Happens in 8.5.4

              Unassigned Unassigned
              kwong2@atlassian.com KellyW (Inactive)
              Affected customers:
              47 This affects my team
              Watchers:
              44 Start watching this issue

                Created:
                Updated: