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Type:
Suggestion
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Resolution: Unresolved
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None
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Component/s: Email notifications
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None
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1
The Velocity templates for batch notification does not include issue objects which can be used, and we cannot add supposedly correct issue objects in the templates.
For example, IssueUpdateBatcher-header.vm only has issueKey and issueUrl and does not contain the complete issue details such as issue types. So customizing this template is limited to what the template has prepared.
A use case scenario would be to display the parent task in the header of the mail (project / issue / subtask instead of project / subtask).