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  1. Jira Data Center
  2. JRASERVER-69932

Documentation on Bulk Issue Creation references fields only available on External System CSV Import

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      The CSV Importer offers two functionality to users, one available to general users and other restricted to Jira Admin.

      The documentation of the first references fields only available to the other.

      Target documentation to change:  Creating issues using the CSV importer

      Creating issues using the CSV importer (general users)

      • Users must have Create Issue and Bulk Edit permissions.

      Documentation: Creating issues using the CSV importer
      Documentation references these 5 fields that are only available on the "Admin Version" of this functionality:

      • Worklog
      • Project Key
      • Project Name
      • Attachments
      • Comment Body

      Importing data from CSV (Jira Admins)

      • Only available to Jira Admins on the Cog > System > Import and Export

      Documentation: Importing data from CSV
       

      Additional info

      It'd be interesting if, on the bulk creating doc, we presented an infobox somehow alerting about the the fields only available on the Jira Admin's External System Import:

      Field
      Worklog
      Project (key, name and type)
      Attachments
      Comment Body
      Status
      Resolution
      Date Resolved
      Date Modified
      Date Created

      Steps to reproduce

      1. Create a csv file with the following fields, besides whatever fields are required to the project: Worklog, Project name, project key, project type, Attachments, Comment Body, Status, Resolution, Resolved Date, Updated Date, Created Date
      2. Map the fields accordingly and perform a successful import on Admin's External System CSV Import
      3. Save the configuration file
      4. Perform a Bulk Issue Creation on Issues > Import Issues from CSV and use the same csv file and same configuration file

      The result is that the fields listed above won't be available to map, forcing the user to select other fields instead.

       

            bc878d9874ad Oksana Levchuk (Inactive)
            rmartinez3@atlassian.com Rodrigo Martinez
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