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Introduced in Version:
8
Support reference count:
9
Symptom Severity:
Severity 3 - Minor
UIS:
26
Bug Fix Policy:
View Atlassian Server bug fix policy
Current Status:

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Atlassian Update – 15 July 2019

Hi everyone,

We've discovered that this issue has been duplicated by the issue at https://jira.atlassian.com/browse/JRASERVER-69137. I am glad to inform you that the solutions will be available from Jira 8.3. Please watch that issue for further updates.

Cheers,
Mateusz
Jira Server Team

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Atlassian Update – 15 July 2019 Hi everyone, We've discovered that this issue has been duplicated by the issue at https://jira.atlassian.com/browse/JRASERVER-69137 . I am glad to inform you that the solutions will be available from Jira 8.3. Please watch that issue for further updates. Cheers, Mateusz Jira Server Team

Jira is sending duplicate notifications when batched notifications are enabled and users are mentioned.

An email notification about the mention is received, and no other email notifications.

An email notification about the mention is received, and later an additional email notification with batched changes is sent.
Suggested Solution

No workaround available.

is duplicated by

JRASERVER-69137 Do not send batch notification when a user mentioned on comment is part of the ticket (Assignee, Reporter or Watcher)