Issue Summary

Currently JVM inherits file and system encoding from the operating system, unless JVM parameters are specified

Usually this is not a problem as the operating system is configured for UTF-8, however, a slight can cause this problem.

Environment

Any operating system not using UTF-8 for file or system encoding

Steps to Reproduce

1. Configure OS to use Latin-1 encoding (or ISO-8859-1 or Windows-1252) instead of UTF-8
2. Use a multi-byte character such as è (e-Grave, U+00E8)

Expected Results

Character renders as è

Actual Results

Character renders as Ã, ¨

Notes

We should ship the UTF-8 settings by default because there is no good reason to inherit the file/system encodings from the operating system.

https://www.i18nqa.com/debug/bug-utf-8-latin1.html
Jira Application internationalisation and encoding troubleshooting

Workaround

Add the following JVM parameters:

-Dfile.encoding=utf-8
-Dsun.jnu.encoding=UTF-8