Details
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Bug
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Resolution: Fixed
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High
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7.13.1, 8.1.0, 7.13.2, 8.0.2, 7.13.3
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7.13
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16
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Severity 2 - Major
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181
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Description
Issue Summary
DailyAlertAnalyticsJob is a part of Atlassian Diagnostics integration plugin.
Its responsibility is to produce daily analytics summary on all alerts fired with Atlassian diagnostics framework.
Its memory usage can get quite heavy with lots of alerts fired daily. Memory will be accumulated in Caesium-x-y thread
Expected Results
DailyAlertAnalyticsJob efficiently handles its memory footprint by properly streaming alerts instead of loading all into memory.
Actual Results
DailyAlertAnalyticsJob loads all alerts from a given day into memory causing high pressure on GC, eventually leading to OOMe on big instances.
Workaround
Option 1 - recommended
Alerting thresholds are set by several application properties.
Setting them high enough to produce less alerts per day is a viable workaround for the issue.
Currently implemented alerting thresholds:
| Property | Default value | Explanation |
|---|---|---|
| jira.diagnostics.thresholds.slow-query-millis | 400 ms | Alert for slow JQL query |
| jira.diagnostics.thresholds.number-of-results | 1000 | Number of returned issues from a single JQL query |
| jira.diagnostics.thresholds.query-complexity | 1000 | Lucene query complexity - number of claues the query is constructed of |
Setting these values high can reduce the number of alerts triggered daily.
- These values can be modified either from the $JIRA_HOME/jira-config.properties. For example,
jira.diagnostics.thresholds.slow-query-millis=5000 jira.diagnostics.thresholds.number-of-results=10000
- Or they can be modified using the following JVM parameters,
-Djira.diagnostics.thresholds.slow-query-millis=5000 -Djira.diagnostics.thresholds.number-of-results=10000
Make sure there is no space between the equal sign in both methods.
Option 2 - recommended
Retention period for alerts is 30 days by default. You can decrease database size by changing it to e.g. 1 day.
In order to do that you can use the Jira property com.atlassian.jira.health.diagnostics.alerts.retention-period-days. To do this, open the jira-config.properties and add/edit the following metric:
- com.atlassian.jira.health.diagnostics.alerts.retention-period-days: <number of days to retain Diagnostics Alerts> (It is 30 by default)
- For more information on how to configure the file, see jira-config.properties file.
Option 3
You can temporary disable the plugin via UPM. However we do not recommend disabling it as problems with Diagnostics could be only a symptom of underlying root cause (it might be harder to track without Diagnostics plugin).
Attachments
Issue Links
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