Text anchors are lost when applying format in Visual Mode

XMLWordPrintable

    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 7.3.8, 7.4.0, 7.12.3
    • Component/s: Rich Text Editor
    • 7.03
    • 4
    • Severity 3 - Minor
    • 0

      Summary

      When editing formats in Visual Mode, it can cause the text anchors to disappear.

      Scenario:
      Step 1: Set a Description like this

      Step 2: Edit the Description, it will look like this in Text Mode

      Step 3: Switch to Visual Mode, highlight 'content 1' and apply Heading 1

      Step 4: By switching back to Text Mode, the anchors are gone (even those that are not edited yet)

      Step 5: This will cause the format to be lost once saved

      Expected Results

      Changes are made and the original format are intact

      Actual Results

      Original format are lost

      Workaround

      Make the format changes only in Text Mode. Visual Mode can be used just as a preview before saving the changes.

        1. scr5.png
          scr5.png
          37 kB
        2. scr4.png
          scr4.png
          49 kB
        3. scr3.png
          scr3.png
          47 kB
        4. scr2.png
          scr2.png
          52 kB
        5. scr1.png
          scr1.png
          37 kB

            Assignee:
            🦊 Fox (Inactive)
            Reporter:
            Irfan Mazli Mazuki (Inactive)
            Votes:
            6 Vote for this issue
            Watchers:
            9 Start watching this issue

              Created:
              Updated: