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  1. Jira Data Center
  2. JRASERVER-68412

Text anchors are lost when applying format in Visual Mode

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 7.3.8, 7.4.0, 7.12.3
    • Rich Text Editor

      Summary

      When editing formats in Visual Mode, it can cause the text anchors to disappear.

      Scenario:
      Step 1: Set a Description like this

      Step 2: Edit the Description, it will look like this in Text Mode

      Step 3: Switch to Visual Mode, highlight 'content 1' and apply Heading 1

      Step 4: By switching back to Text Mode, the anchors are gone (even those that are not edited yet)

      Step 5: This will cause the format to be lost once saved

      Expected Results

      Changes are made and the original format are intact

      Actual Results

      Original format are lost

      Workaround

      Make the format changes only in Text Mode. Visual Mode can be used just as a preview before saving the changes.

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              mdyro 🦊 Fox (Inactive)
              imazuki Irfan Mazli Mazuki (Inactive)
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                Created:
                Updated: