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Suggestion
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Resolution: Unresolved
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None
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3
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2
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Problem Definition
Currently, Jira allows customers to create more users than they have licenses for, which blocks main functionalities as create new issues when the user limit has been exceeded.
The following message is shown only if the administrator navigates to the Applications pages, but it can easily be overlooked.
You are X users away from the maximum allowed by your license.
Suggested Solution
Alert administrators with a pop-up alert when they log in for Jira's administrative functions. It should help them act in advance by upgrading the license or managing user access.
This is a must have feature as once the user limit reaches entire instance become un-usable. Causing organization wide downtime. As hundreds of teams using and directly impacting deliverables.
Feature should be configurable. Create at least email notification upon reaching custom thresholds.