Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-68065

When Opening Image Attachments Preview In IE11 On JIRA 7.12, Image Just Keep Loading And Showing SCRIPT438 Object doesn't support property or method 'assign' Error

    XMLWordPrintable

Details

    • Bug
    • Resolution: Duplicate
    • Low
    • None
    • 7.12.0, 7.12.1
    • Issue - Attachments
    • None

    Description

      Summary

      When Opening Image Attachments Preview In IE11 On JIRA 7.12.0 or 7.12.1, Image Just Keep Loading And Showing SCRIPT438 Object doesn't support property or method 'assign' Error. We are required to refresh browser for it to continue working.

      Environment

      JIRA Version: Tested and confirm impacted on 7.12.0, 7.12.1

      Steps to Reproduce

      1. Install JIRA 7.12.0 and startup JIRA instance
      2. Create an issue and attach some attachments PNG, JPG image format files into it.
      3. Access using IE11 to the issue and click on those image attachment.
      4. JIRA suppose to open up image preview
      5. It just keeps loading forever and in Inspect view we can see SCRIPT438 Object doesn't support property or method 'assign' Error

      Expected Results

      We should be able to open the image attachment preview.

      Actual Results

      Image preview just keeps loading and browser hang.

      Workaround

      Use others browsers such as Chrome and Firefox

      In IE11: Open the attachment in a new tab

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              dkoh Danson (Inactive)
              Votes:
              3 Vote for this issue
              Watchers:
              5 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: