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Type:
Suggestion
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Resolution: Unresolved
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None
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Component/s: Rich Text Editor
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None
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1
Adding links to external pages in the issue's description or a comment with the rich text editor's built in function only works with certain URLs.
I could not find any settings or related issues so I decided to make a suggestion.
First scenario (positive)
Adding a link to "https://www.atlassian.com/" works fine. The rich text editor will show a clickable link.
Text mode:
[Atlassian|https://www.atlassian.com/]
Switching to visual mode:
Second scenario (negative)
Adding a link to e.g. "notes://SRV01007/412569AD002D0EB4/" does not work.
Text mode:
[Notes|notes://SRV01007/412569AD002D0EB4/]
Switching to visual mode:
[Notes|notes://SRV01007/412569AD002D0EB4/]
Conclusion
After some testing I found out that the external link feature seems to work only with URLs starting with "HTTP" or "HTTPS". Linking to Documents in external tools, such as our collaborative plattform / mail client IBM Notes, does not work.
Copy / Paste seems to be the only (but not efficient) workaround and I would like to see this feature implemented, as Jira is a modern Web Application and adding links to a text is basic HTML.