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  1. Jira Data Center
  2. JRASERVER-67956

Custom Fields UI will not show unless 2 or more language packs are enabled

      Summary

      The Custom Fields UI Page at base_url/secure/admin/ViewCustomFields.jspa screenshot-1.png will not load unless 2 or more language packs are enabled.

      Environment

      • JIRA Core 7.12.0
      • Reproducible on fresh installation.

      Steps to Reproduce

      1. Install JIRA Core 7.12.0
      2. Create one or more custom fields.
      3. Navigate to "Manage Add-ons".
      4. Disable all languages, except English (United States) Language Pack screenshot-2.png.
      5. Navigate to Custom Fields UI.

      Expected Results

      Custom Fields will load.

      Actual Results

      No Custom Fields can be seen. It seems that the page does not complete loading. screenshot-1.png

      Notes

      It seems that JIRA require 2 or more language packs to be enabled. Enabling any two languages, screenshot-3.png, would allow the Custom Fields UI to load screenshot-4.png

      Workaround

      Enable two or more language packs.

        1. screenshot-1.png
          screenshot-1.png
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        2. screenshot-2.png
          screenshot-2.png
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        3. screenshot-3.png
          screenshot-3.png
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        4. screenshot-4.png
          screenshot-4.png
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            [JRASERVER-67956] Custom Fields UI will not show unless 2 or more language packs are enabled

            set-jac-bot made changes -
            Przemyslaw Czuj (Inactive) made changes -
            Fix Version/s New: 7.13.9 [ 89403 ]
            Fix Version/s Original: 7.13.7 [ 88797 ]
            Przemyslaw Czuj (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Przemyslaw Czuj (Inactive) made changes -
            Status Original: In Review [ 10051 ] New: Waiting for Release [ 12075 ]
            Tilwin Joy (Inactive) made changes -
            Fix Version/s New: 8.4.0 [ 87492 ]
            Fix Version/s New: 8.3.2 [ 88804 ]
            Tilwin Joy (Inactive) made changes -
            Fix Version/s New: 7.13.7 [ 88797 ]
            Tilwin Joy (Inactive) made changes -
            Status Original: In Progress [ 3 ] New: In Review [ 10051 ]
            Tilwin Joy (Inactive) made changes -
            Status Original: Gathering Impact [ 12072 ] New: In Progress [ 3 ]
            Tilwin Joy (Inactive) made changes -
            Assignee New: Tilwin Joy [ tjoy ]
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1

              tjoy Tilwin Joy (Inactive)
              llee2@atlassian.com Lenard Lee
              Affected customers:
              2 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: