Support Java Cryptography Extension required for Secure connections with TLS v 1.1 and v 1.2

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Java API
    • None
    • 0
    • 2

      When customer try to setup a secure connection to mail servers using SMTPS/SPOP/ SIMAP

      Steps to reproduce

      1. import the certificate the in trust store
      2. setup a secure SMTP connection with a server that
      3. Enable TLS

      Expected result

      1. Connection to be established

      Actual result

      This error appears in the log:

      An error has occurred with sending the test email:
      com.atlassian.mail.MailException: javax.mail.MessagingException: Could not connect to SMTP host: secure-smtp.server.com, port: 465;
      nested exception is:
      javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
      at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:225)
      at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:162)
      at com.atlassian.jira.plugins.mail.webwork.SendTestMail.doExecute(SendTestMail.java:107)
      at webwork.action.ActionSupport.execute(ActionSupport.java:165)
      at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
      at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
      

      The mail server with TLS v1.1 and v1.2 :
      require the following cyphers :

      ECDHE-RSA-AES256-GCM-SHA512
      DHE-RSA-AES256-GCM-SHA512
      ECDHE-RSA-AES256-GCM-SHA384
      DHE-RSA-AES256-GCM-SHA384
      ECDHE-RSA-AES256-SHA384

      workaround:

      Install JAVA at least 8u161 :
      http://www.oracle.com/technetwork/java/javase/downloads/jdk8-downloads-2133151.html

            Assignee:
            Unassigned
            Reporter:
            Jeffrey Sjauw Mook (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated: